Lithia Hyundai of Reno - Service Center

The service manager told us there would be no charge to look at our sunroof issue. After keeping our car for a full weekend, the dealer went over the whole car, which is not why we were there. And charge look at our sunroof issue. After keeping our car for a full weekend, the dealer went over the whole car, which is not why we were there. And charged us $170.00. Very unprofessional. We willbuse the service center only if we gave to, but will never buy a car from them. More

Friendly and professional staff all around! Smooth process every time going in for service. Feels like family. Smooth process every time going in for service. Feels like family. More

Didn’t call me to say my car was ready. Only found out it was ready 2 days later when I called them. Only found out it was ready 2 days later when I called them. More

This Dealership is awesome and treats you with decency and respect. If you have a problem or an issue they do whatever they can to help figure it out. Chris Clark is a great guy and does his very best to and respect. If you have a problem or an issue they do whatever they can to help figure it out. Chris Clark is a great guy and does his very best to male the process as painless as possible. Ther service department is very customer oriented and does there very best to take care of the customer first !!! More

Worse place i ever took my car to. Charged me 170 dollars for nothing never will i go back Charged me 170 dollars for nothing never will i go back More

I wish they cared as much about service as they did about sales. Very underwhelmed by this last service experience. The communication was lacking between them internally as well as to me the customer. Had to sales. Very underwhelmed by this last service experience. The communication was lacking between them internally as well as to me the customer. Had to get the manager involved to resolve. It shouldn't be that way. More

So pleased w our service writer, Lance. He definitely goes the extra to make sure all concerns are looked after. He keeps us well informed, does a great job answering questions and follow t He definitely goes the extra to make sure all concerns are looked after. He keeps us well informed, does a great job answering questions and follow thru could not be better. An over the top asset to Lithia Hyundai. Five stars to Lance in Service! More

Lance Smith is a the best service agent I’ve had the pleasure of working with at any dealership. He’s the reason I’ve come back for 11 years and counting! pleasure of working with at any dealership. He’s the reason I’ve come back for 11 years and counting! More

Great experience when we did our first service. Quick and professional, you can wait there if you so wish Quick and professional, you can wait there if you so wish More

Always fair, honest, friendly service. I purchased my last 2 vehicles here, and they are only serviced at this location. I purchased my last 2 vehicles here, and they are only serviced at this location. More