Lithia Reno Subaru

Respect Often visiting dealerships, a quick view of our not so fancy attire, gets us Pre-Qualified as a No Sale to most. NOT so at Reno Subaru. They greeted u Often visiting dealerships, a quick view of our not so fancy attire, gets us Pre-Qualified as a No Sale to most. NOT so at Reno Subaru. They greeted us with family style energy that was unlike most dealerships that have what my husband calls "Sharks circling." 100% full transpanency of information without pressure, made for the best experience at a dealership we have ever had. Thank you for that. More

Subaru Reno is Awesome They made the buying experience easy and comfortable! They got me the exact car I wanted and Homero and Romero are awesome!! I will start there for my They made the buying experience easy and comfortable! They got me the exact car I wanted and Homero and Romero are awesome!! I will start there for my next car. More

Friendly Service was quick and the staff was very friendly. Really easy to set up appointments on-line. They did my tire rotation free, which was unexpected. Service was quick and the staff was very friendly. Really easy to set up appointments on-line. They did my tire rotation free, which was unexpected. More

Good job! Travis in service and Mike the mechanic were pleasant and helpful. Travis kept me informed (we had to order a part and wait for that), and Mike was qu Travis in service and Mike the mechanic were pleasant and helpful. Travis kept me informed (we had to order a part and wait for that), and Mike was quick and pleasant with the repair. Thanks! More

fast oil change and tire rotation I had to return after leaving the dealership because they did not tighten the oil plate cover and some screws had fallen out prior to getting home. Wh I had to return after leaving the dealership because they did not tighten the oil plate cover and some screws had fallen out prior to getting home. When I got home I noticed a plastic piece hanging from under the car. I called Subaru explained what I had discovered, they requested that I come right back in. I did and they immediately reattached the plate and replaced the missing screws and clips. More

What a great service experience! I took my Subaru in for servicing and was incredibly impressed by the speed of service, the quality of service, the friendliness of the staff and the I took my Subaru in for servicing and was incredibly impressed by the speed of service, the quality of service, the friendliness of the staff and the ease of check in and check out!!! More

Quick service My appointment was at 0800 hours. Thankfully, I arrived a few minutes early because the service center is closed and completely torn up due to constru My appointment was at 0800 hours. Thankfully, I arrived a few minutes early because the service center is closed and completely torn up due to construction and updating the building. It would have been nice to receive this knowledge beforehand, but I was directed to the temporary service center. Misty greeted me and wrote up the paperwork and advised me it would be about an hour and a half wait. She was right on the money for length of time. She is, by far, the most pleasant, knowledgeable, and helpful person working in that area. More

Wonderful experience. Our experience at Lithia Reno Subaru was quick and satisfying. This is our second purchase here and when we are ready for another Subaru we will be b Our experience at Lithia Reno Subaru was quick and satisfying. This is our second purchase here and when we are ready for another Subaru we will be back. We enjoyed working with Raul. More

recall for passenger airbag I just wanted everyone in the service department to know that my friend & I were totally blown away by the over the top service from the time we broug I just wanted everyone in the service department to know that my friend & I were totally blown away by the over the top service from the time we brought in my car for the airbag replacement til the time we left. Scott was so helpful as were the rest of the people up front, everyone was so pleasant & helpful, it was a really great experience. The car was don in the time frame that they stated. They helped us with the shuttle, & when we went back to pick it up - Scott was helping another customer & another fellow (sorry we didn't get his name) asked if he could help & he went directly back & got my car & had it up front & ready to go in no time at all. Oh yes & they found that it also had a recall on a brake line, & took care of that as well & also did a complimentary inspection of the whole car, found some other things that needed to be attended too. We are impressed. Eleanor Johnson More

Honest and easy communication Rick and Evan made our car buying experience very easy. We already own an outback but were in the market for another Subaru. After listening to our ne Rick and Evan made our car buying experience very easy. We already own an outback but were in the market for another Subaru. After listening to our needs, we drove the Crosstrek, which turned out to be our match. Thank you for getting us a great price with all our needs met, and a friendly experience at your dealership! More