Lithia Volkswagen of Des Moines- Service Center

The service experience was awesome. Arrived on time and was promptly greeted by Emrah who took care of business. He also kept me informed of what was happening. Arrived on time and was promptly greeted by Emrah who took care of business. He also kept me informed of what was happening. More

I was very happy with the service I got on having my oil changed and tires rotated. Thank you changed and tires rotated. Thank you More

Jontay Williams has given me such great service every time I come in whether it is for a routine oil change or for service and repairs. Communication is clear. He swings by and gives me updates on my ser time I come in whether it is for a routine oil change or for service and repairs. Communication is clear. He swings by and gives me updates on my service regularly if I am waiting in the lobby or through phone calls/text messages if I have to leave my car overnight or wait for a part to arrive. Jontay is knowledgeable and able to answer most of my questions. When he isn’t, he seeks out people who would have the answers and gets back to me in a timely fashion. I always feel well taken care of when I take my car to Lithia Volkswagen of Des Moines. More

Emrah Tabakovic provided great service and kept us updated on repairs and our insurance estimate. updated on repairs and our insurance estimate. More

Took our Volkswagen Beetle in for an airbag recall and asked them to change the oil while it was there. They completed both services quickly. The staff was professional and courteous. They have serviced b asked them to change the oil while it was there. They completed both services quickly. The staff was professional and courteous. They have serviced both of our VW vehicles over the years and always do a great job. More

Greeted with a smile, given information and vehicle was done quickly. Well done service team! done quickly. Well done service team! More

This was a recall service appointment. They were fast and efficient. I wasn't subjected to any unnecessary paperwork. Great job! They were fast and efficient. I wasn't subjected to any unnecessary paperwork. Great job! More

Went in for a complimentary oil change and a flat tire that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a that needed looked at for possible repair. They were unbelievably quick, oil changed, cabin filter and fixed the flat tire in 23 minutes! Also had a great selection of snacks and drinks while I waited, far better than any dealer I’ve ever been to. More

Service was fast and easy! Jacob and the rest of the service team were excellent! Jacob and the rest of the service team were excellent! More

Emrah was great very good experience overall. Highly recommend. I had a 2019 golf R in and got new tires put on. Highly recommend. I had a 2019 golf R in and got new tires put on. More