Lokey Nissan

Great, prompt, friendly, Done Service department is very good. Waiting room is best I've experienced. good. Waiting room is best I've experienced. More

5 Service was good - and great service when Agent * Lee was great and always keeps me informed - always puts me first was great and always keeps me informed - always puts me first More

Never really had a problem, but in other cases things can be better in a lot of ways. be better in a lot of ways. More

Have purchased multiple vehicles from Lokey, I think being a repeat customer is a good testament being a repeat customer is a good testament More

I bought a Nissan rogue sport from here a few years ago, I am currently pregnant and decided to upgrade to the full size rogue. My initial experience was fine, I found the car I liked, was in and out in a v I am currently pregnant and decided to upgrade to the full size rogue. My initial experience was fine, I found the car I liked, was in and out in a very short time. I was told I couldn’t have my mats, but they would be in that week and I could come back and get them. A few days go by, no call, I call and spoke to my salesman he said they’re still not here, they should be here tomorrow I’ll give you a call. Next day no call. Thinking not much maybe they’re behind, I wait another week. At this point I notice 2 things I didn’t notice during test drive, one being the blue tooth connection crackles HORRIBLY whenever I am on the phone. The other, more serious, feels like the car pulls to the right when I’m on highway! Anyway a week later I call AGAIN and explain this issue, still no car mats? Weird. Get told when I come in for mats, they’ll check the the alignment. Another week goes by, still no call, so I call and want to speak to a manager. No call back. Wait another 3 days on my day off and call a manager completely upset at this point, no answer of course, no call back, but the salesman calls me back acting surprised I don’t have my mats as if he didn’t tell me he’d call me when they were in and NEVER did. He said he thought I was coming in to get them and was waiting for me! Poor excuse. Anyway finally after weeks got my mats, but had no time for alignment check and no mention of that. Still to this day have not heard from a single manager after 2 messages I’ve left with separate people. Customer service Terrible. They care about you when are in there spending money, after that you might as well not exist. I also explained I was having an issue with my financing place, no one answered that phone call either, figured it out on my own when they were repeatedly calling my place of employment. I doubt I will ever buy a car from here again, and honestly regret not looking elsewhere, and will not be recommending others to go here as I did in the past. Probably will also not hear anything after this review either and I’m sure it will also go nowhere but hopefully customer service AFTER the sale will become more important to Lokey employees. More

Very Professional and exceptional and I will be there to get my windows tinted for sure 😊 get my windows tinted for sure 😊 More

They were very professional very courteous and cared about my questions even though I was not purchasing another car. Also the woman I spoke with was very friendly and extremely helpful. about my questions even though I was not purchasing another car. Also the woman I spoke with was very friendly and extremely helpful. More

The dealership was organized and very informative when trying to get my car fully fixed.’ trying to get my car fully fixed.’ More

Sincere, focused on our needs, responds quickly and very much on top of things. He was a pleasure to work with. much on top of things. He was a pleasure to work with. More

Waiting over 2 hours for my oil change, I decided to take advantage of the snacks. Much to my dismay with my food allergies/sensitivities there was barely anything for me to snack on. When I finally got my v advantage of the snacks. Much to my dismay with my food allergies/sensitivities there was barely anything for me to snack on. When I finally got my vehicle back it had been nicely washed and the oil change performed. More