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Lokey Nissan

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.3
7,008 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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27758 US Hwy 19 N

Clearwater, FL

33761

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Showing 7,008 reviews

July 03, 2023

Stay away from the salesman JAMES WEBB - rude and belligerent. The dealership is pretty average ask them for explanations on all pricing. Be careful of the maintenance pkg they just automatically t More

by Pmckitrick333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt, CHRISTIAN WEST, James Webb, CARLOS PONCE
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Jul 06, 2023 -

Lokey Nissan responded

As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs and while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 03, 2023

The guy I talk to about the problems I’m having isn’t any good, he always comes back and says I need work but he tells me while my car is already to go, he says I can have it fixed at my next oil change. I b More

by Robalb187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Robalb187 responded

Their sales team is very professional, I’ll keep buying from them but I don’t like the service writer I always get.

July 02, 2023

Excellent advice,service,body work,excellent secretaries and managers,appraisal advice, on time work Recomended. More

by pathrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 02, 2023

I trust this dealership to give the best and right services that are needed to keep my vehicle safe and in perfect running condition. More

by golfer4par18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 02, 2023

No pressure to get unnecessary work. , always professional and courteous. My service advisor, John Albono, is very knowledgeable. More

by FLOFRA
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 01, 2023

Not to happy with my last service there. My oil plug was left loose leaking oil for three weeks before I noticed it while I was out of town and seen oil accumulating under my truck along wit More

by Atrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Lokey Nissan responded

As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs and while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

July 01, 2023

Radio is on back order for over a month. Been talking with Nissan to escalate. Very disappointed in Nissan. More

by jpfigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Aaron. 5 stars , ROBERT COLEMAN
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Jul 05, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 30, 2023

Very professional, cares about customers and provides good service, Kept me informed of status of my vehicle.. More

by Marietta.singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Lokey Nissan responded

Hello Marietta, thank you; we appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 30, 2023

After explaining my situation the team really made and effort and my car is perfect More

by Rhymessheila
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, ROBERT COLEMAN
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Jul 05, 2023 -

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

June 29, 2023

Never no pressure, kind and always willing to satisfy Always very clean there and plenty to drink and snack on More

by susiekollar56
Recommend Dealer
Yes
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Jul 03, 2023 -

Lokey Nissan responded

Your satisfaction is our top priority. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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