Lokey Nissan

Took four different visits to get AC problems solved. I was left with a malfunctioning blue tooth system and a broken glove box. Numerous other problems including a flat tire when I went to pick up the I was left with a malfunctioning blue tooth system and a broken glove box. Numerous other problems including a flat tire when I went to pick up the car after five days in their care. Never had problems before but Kevin always was my liaison in the past. Management would not contact me left it to others. More

You are dishonest and have deceptive pricing. They add points to financing. I will not recommend nor return to buy. They add points to financing. I will not recommend nor return to buy. More

Always treats me like a VIP. Courteous, knowledgeable, friendly and informative. Does not try to over sell. Courteous, knowledgeable, friendly and informative. Does not try to over sell. More

It was a seamless service visit. Took less tin=me than I thought and any work that was done was explained clearly. Took less tin=me than I thought and any work that was done was explained clearly. More

I had an excellent experience, buying my car at Lokey Nissan. Angelo, was my sales man. He was very helpful, professional, respectful, and so polite. I did not have to argue about prices because he gave Nissan. Angelo, was my sales man. He was very helpful, professional, respectful, and so polite. I did not have to argue about prices because he gave me the best price possible. He is extremely trustworthy! you do not find that usually at car dealerships. Whenever I text him about an issue or question, he answers right away. If you are to buy a car at Lokey Nissan, definitely ask for Angelo!!! My buying experience was extremely easy with him! More

Your mechanic lied to me about what was going on with my car , I got a second opinion from another dealership and they resolved the problem . Was very hurt and disappointed with the service car , I got a second opinion from another dealership and they resolved the problem . Was very hurt and disappointed with the service More

You guys are great. I just wish when I make a request like “top off my windshield washer fluid” it would get done. They always forget. I just wish when I make a request like “top off my windshield washer fluid” it would get done. They always forget. More

I never felt pressured in any way. It was a very friendly and comfortable environment. It was a very friendly and comfortable environment. More

Just as a preface, my family has purchased 4 vehicle from the Lokey Group totaling approximately 125.000.00 dollars. I have had good service in the past but that was only oil/filter changes plus a front en the Lokey Group totaling approximately 125.000.00 dollars. I have had good service in the past but that was only oil/filter changes plus a front end alignment. I took my vehicle in for an oil change but was told I needed my brake rotors machined and installation of new pads. I got an estimate at that time of around $530.00. I made an appointment for 08/05. I dropped my vehicle off told them I would come back when it was completed. No sooner than arriving home (I live in Trinity, (I go there for the free lifetime oil changes) I got a text from the service advisor Janelle stating that I needed new rotors to the tune of an extra $400.00! After the shock somewhat wore off, I told her I had to think about it and would call back. Deciding that I was going to get a second opinion, I called back.to tell her no on the work but was told she was “going to be on a call for quite a while” so I conversed with another advisor. I told him I was not going to do the brake work. He then actually told me my brake job was initially recommended by the lube rack “junior” mechanic. I have worked in a car dealership (12 years) before and this would NEVER happen! As it turns out, a “master” mechanic was the one who nixed the scheduled repair due to the machining of the rotors. He said it would not be “in spec” This other advisor must be their closer because in giving all the reasons why I should go ahead with the work, I could not get a word in edgewise. I felt like I was talking to a used car salesman. I really thought I needed a shower! If this is the kind of treatment you want, be my guest. As for me, I never going back there. Epilogue, I found a reputable repair shop that would complete the same work for much less and they were recommended to me by a friend. More

I am glad they gave me an opportunity to finance a Vehicle great group of people to deal with Vehicle great group of people to deal with More