Lokey Nissan

Dave the salesman was great Jeff the manager also great we cannot Complain thank you we cannot Complain thank you More

Love the vibe . So friendly. Great salesman they always keep you informed. Love the coffee So friendly. Great salesman they always keep you informed. Love the coffee More

Always a great experience working with Lokey! We've purchased our last four cars there and won't go anywhere else! They Service department are always very welcoming, keep you updated, and very p We've purchased our last four cars there and won't go anywhere else! They Service department are always very welcoming, keep you updated, and very prompt! More

Bought a Maserati, great car, you guys have been good to me. Service advisors need to pay attention, make an appointment a week in advance with vehicle requirements for the oil change sit for 2 hours then me. Service advisors need to pay attention, make an appointment a week in advance with vehicle requirements for the oil change sit for 2 hours then oh xxxx we did not order the parts after I already called it in. More

Took nearly 4 hours for an oil change APPOINTMENT! TOOK 3 hours just to get recommendations, and they hadn't done the oil change. Additionally, an ongoing problem wasn't addressed. In fact, they place TOOK 3 hours just to get recommendations, and they hadn't done the oil change. Additionally, an ongoing problem wasn't addressed. In fact, they placed the blame on me, but didn't fix it as I asked. More

The dealership is poorly run. I had to wait 25 minutes to check in with one specific service person while he was on hold for another customer when there were 3 other service reps I had to wait 25 minutes to check in with one specific service person while he was on hold for another customer when there were 3 other service reps available. Once he was off the phone, he kept talking to me about another customer’s car issues. I asked the service rep to have an appraisal done on my car while it was there because we were thinking about selling/trading it in. After diagnostics were done, they called to tell me a “possible” issue with my car but could not guarantee the $4,700 fix was 100% the issue. Even though I know they are able to electronically see everything that is wrong with the car now. When I came back in to pick up the car, the service rep made me wait again and then told me stories about how he was “screwed “ over by a dealership when he was 18 years old with the diagnostic fee. Not anything I cared to hear about! The appraisers never got back to me with a quote for a trade in/sell until 2 days later! I just took my car to another nissan dealership and they told me the Lokey assessment seemed way to high. I then took my car to Carmax and I sold it all within in hour with no issue and lots of ease! As a female, I have frequently felt your dealership has tried to “rip me off” for being a single woman coming to the dealership. Poor service and I will tell anyone I know not to go to Lokey. More

My service writer was excellent and my technician explained my issue and repaired it in a timely manner. explained my issue and repaired it in a timely manner. More

Lokey and Chuck Schnitker are the absolute best in terms of service and integrity… always! of service and integrity… always! More

Was not pleased. Bought out my lease and was charged for $2k worth of items the dealership did not provide that would normally be charged to a customer buying a new v Bought out my lease and was charged for $2k worth of items the dealership did not provide that would normally be charged to a customer buying a new vehicle. My car was already registered but I was charged for that. I had to pay a delivery fee. Why? I drove the car to the dealership as I had leased it for the last three years. Etc,etc. I paid the tax which was understandable but not part of the $2k. Also purchased a maintenance package but was not offered a breakdown of what was covered. Received the listing of covered items a few weeks later and was very dissatisfied with what my $895 investment really covers. Live and learn. More

Did not have the main part they needed to do the job scheduled a month ago. System said they had the part but they could not find it. Two trips and a rental car and now they have to try and order it aga scheduled a month ago. System said they had the part but they could not find it. Two trips and a rental car and now they have to try and order it again . More