Lokey Nissan

The worst experience of my life!! Do not, will not, recommend Lokey Nissan! The whole experience left so much to be desired. I am a single white female of the older generation and feel I was genuinely recommend Lokey Nissan! The whole experience left so much to be desired. I am a single white female of the older generation and feel I was genuinely treated like xxxx by everybody that I dealt with. I was lied to. I was treated like I was stupid. I was coerced into things I didn’t want. And they damage the car before I took delivery and to that the sales person said “well It is a used car”, like that made it all right. I canceled the overpriced maintenance contract that the finance manager roped me into. It has been over two months and they still have not sent my cancellation notice in so that I can be refunded my $3000. I was told it would take 5 to 6 weeks and here we are sitting on week 10. Now nobody who has been in business for any amount of time is that inept except for Lokey Nissan. I wanted a book to go with my 2019 Nissan Ultima. The sales idiot had the audacity to hand me a 2017 Sentra buck. They sold the car with two keys but apparently lost one of them. I don’t know if they expected me to just go away with one key. I bought the car with two keys I wanted two keys. That fiasco took almost 4 weeks to get the second key. After I was told that the keys were on back order, two days later I walked into Lokey and got the xxxx key done myself. Nothing but a bunch of liars. Only because I was a Female, alone, was I treated like that. What is shame in this day and age the idiots Lokey Nissan are still as immature as they were 25 years ago. And I still might sue for shady business practices, coersion, scratches on the trunk lid that were made by their maintenance crew AFTER I signed the contract to purchase and BEFORE I took delivery. The 10 to 15 unnecessary trips to get the book and key and maintenance contract issue straightened out, of which is still ongoing. UN-FREAKING BELIEVABLE. NOT ONE MANGER, GENERAL MANAGER OR THE OWNER REACHED OUT TO ME WITH AN APOLOGY OR ANYTHING ELAE TO MAKE THIS RIGHT. More

I have bought my cars from Lokey for 15 years and won’t be back. The salesman lied to me about the deal and i almost gave the car back, someone checked my credit 11 times and damaged my credit score terrib be back. The salesman lied to me about the deal and i almost gave the car back, someone checked my credit 11 times and damaged my credit score terribly while I am in the process of trying to obtain a loan for a house. Their dealership has gone all the way down hill and I would not recommend to anyone. More

Excellent sales people they helped us pick up the right car for our needs. They also follow us through the complete sales process and we found it very pleasant experience. car for our needs. They also follow us through the complete sales process and we found it very pleasant experience. More

I got the car I wanted at the price I wanted. Christian was amazing and explained everything. He walked us through the entire process. Great job! was amazing and explained everything. He walked us through the entire process. Great job! More

This is by far the best dealership I have ever been to for service. That is for any car I have had in the past. for service. That is for any car I have had in the past. More

Happy with the car, but not happy with the percentage rate of the loan, was told how much my monthly payment would be, but not the % of loan. 7% is way to high, when I see all these 0% loan commercials rate of the loan, was told how much my monthly payment would be, but not the % of loan. 7% is way to high, when I see all these 0% loan commercials on TV. Buyer beware I guess. Being retired and on a fixed income, I am Not happy with the deal I got. But, the car is very nice. Sincerely Barry D. Cummings Sr. More

Always great service! We enjoy all the free drinks and snacks provided. The waiting area is very comfortable and John is honest and takes care of us. snacks provided. The waiting area is very comfortable and John is honest and takes care of us. More

The service is always excellent. The staff is courteous. knowledgeable and kind. The work was finished in a timely manner. They always wash the car when its done knowledgeable and kind. The work was finished in a timely manner. They always wash the car when its done More

Great service and quick. I really like the new setup of the lobby. If is very inviting and clean. My kids always enjoy going with me to get the oil changed. the lobby. If is very inviting and clean. My kids always enjoy going with me to get the oil changed. More

The people and the service is excellent at Lokey Nissan. Every experience has been great!! Sales people very knowledgeable maintenance Dep’t excellent. It’s always a pleasure..... Every experience has been great!! Sales people very knowledgeable maintenance Dep’t excellent. It’s always a pleasure..... More