Lokey Nissan

Great and helpful staff! JB was my service rep and he was very courteous and informative. He made the experience as pleasant and easy as possible. very courteous and informative. He made the experience as pleasant and easy as possible. More

The car looks nice, but it took a long time. The employees were very nice and kept me up to date. It took 2 extra weeks and I had to self-pay for a rental car. A lot of extra expenses that weren’t employees were very nice and kept me up to date. It took 2 extra weeks and I had to self-pay for a rental car. A lot of extra expenses that weren’t planned for. More

Excellent service. Friendly people from all departments. Salesman helpful. Finance guy.....forget his name but was a big guy was extremely helpful. Service personnel men and young lady have always been hel Salesman helpful. Finance guy.....forget his name but was a big guy was extremely helpful. Service personnel men and young lady have always been helpful. Keep up the good work!! More

Service Agent was amazing with all, accomidations and defusing my frustrations with the mutiple trips back due to mechnics forgetting to seal hoses or close engine to steering column wall. Grade A custom defusing my frustrations with the mutiple trips back due to mechnics forgetting to seal hoses or close engine to steering column wall. Grade A customer service. I would recommend lockey service since this was an isolated issue being i have been there mutiple times without concern. More

I had to come into the dealership for a recall service. Everyone in the Service Department was courteous and professional. I will not complete another survey if it requires me to write a narrative Everyone in the Service Department was courteous and professional. I will not complete another survey if it requires me to write a narrative More

Excellent. The initial wait for diagnostic testing was long but I didn’t have an appointment so it was to be expected. Kevin Massey went above and beyond to help make my experience as smooth and easy as p long but I didn’t have an appointment so it was to be expected. Kevin Massey went above and beyond to help make my experience as smooth and easy as possible. He’s fantastic. More

Another amazing experience with Chuck!!! I appreciate how professional he is. We will continue to drive over an hour because of him and his excellent service! professional he is. We will continue to drive over an hour because of him and his excellent service! More

Exceptional service Highly attentive to our needs and professional service, Kevin was great to work with, he has a great attitude and willing to work with each customer. Highly attentive to our needs and professional service, Kevin was great to work with, he has a great attitude and willing to work with each customer. More

Lee was extremely professional and friendly as he explained (in detail) what was necessary to keep my car in top performance. I look forward to his assistance prior to a March road trip to TX. explained (in detail) what was necessary to keep my car in top performance. I look forward to his assistance prior to a March road trip to TX. More

I hate this service department. They took way longer than I was told and i had to keep going back to the service rep, if you could him that, JD. no help kept me waiting much longer They took way longer than I was told and i had to keep going back to the service rep, if you could him that, JD. no help kept me waiting much longer than necessary. Also, and this is the real problem, some idiot technician changed my odometer to trip mode. I called 4 times and NO ONE would he.p me . It’s still on trip mode. I kept getting transferred and received no help at all . IHATE THIS DEALERSHIP! There is NO service in the service department More