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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,695 Reviews

4,695 Reviews of Lokey Nissan - Service Center

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March 20, 2023

Always great customer service, detailed and to the point. Lifetime oil changes are the best! More

by tbrays1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Lokey Nissan responded

We really appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 19, 2023

Service is horrible assumed just because I am female that I let my rogue run out of gas and that why it did not start before they even looked at it . Try again it had a dead cell in the battery . Maybe tryin More

by daisssey88
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Nicholas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 19, 2023

Excellent service in a very timely manner! The service center is very proficient and really care. More

by ROBERTMEALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Lokey Nissan responded

We're happy to hear you had such a positive experience with our team! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 19, 2023

Anthony Ward went above expectations to make sure, technician solve the problem with the vehicle, if I can give 10 stars to him he is well deserved. More

by tinotrivino43
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Ward
Mar 21, 2023 -

Lokey Nissan responded

We really appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 19, 2023

My car was done and no one told me, so I was there an extra 2 hours. More

by Shell1234ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Mar 21, 2023 -

Lokey Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 19, 2023

They didn't fix the window problem that I had. They said they did so I was pretty disappointed More

by cchaerul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Lokey Nissan responded

We appreciate you taking the time to leave us this feedback. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 18, 2023

I always get the best customer service. Fast and friendly. Thanks Lucas and the rest of the service guys. More

by ashleyfrye996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tate Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Kriesle
Mar 21, 2023 -

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 18, 2023

The service center took care of business but the salesman did not treat me like a customer So far the dealership promised me 2 things ; They took care of 1 but I am still waiting for the second! This happen More

by beach242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Lokey Nissan responded

Thank you for the high star rating! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 18, 2023

Great intro and follow through…hope to upgrade vehicle to newer Mercedes. Mike B xyz. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARYN GOMEZ
Mar 21, 2023 -

Lokey Nissan responded

Mike, thank you for your kind words and this wonderful review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 18, 2023

Dealership was a joke…I am an older singer woman and they overcharged for a 2019 vehicle… I tried to return it several times but was bribed by them to keep it… finally was told my original vehicle was sent t More

by Disgusted- II am reporting details…
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CHRISTIAN WEST, ROBERT COLEMAN
Mar 21, 2023 -

Lokey Nissan responded

We are disappointed to learn of your experience here at Lokey Nissan, but will take this opportunity to improve. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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