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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,694 Reviews

4,694 Reviews of Lokey Nissan - Service Center

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March 04, 2023

My service advisor Lee provided exceptional customer service through this efforts and communication in the process of servicing my vehicle. More

by kara.waldsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Mar 06, 2023 -

Lokey Nissan responded

Your satisfaction is our top priority. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 04, 2023

Kevin Massey is a delight to work with. He gives the best customer service with a smile and always looks for savings costs to cut down on most any service. Keep smiling Kevin! You make a di More

by Diamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Lokey Nissan responded

We're happy to hear you had such a positive experience with our team! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 03, 2023

The Body Shop came through in the clutch after an accident in our brand new Rogue. Damage to the rear end prevented the hatch door from closing, and we had to drive home 1000 miles to MD. When I arri More

by jloretangeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Heckman, Thomas Schoonmaker
Mar 06, 2023 -

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 03, 2023

It's reliable, the people are friendly, did a fantastic job and is close to my house! More

by smedefalco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 03, 2023

Always informative exceptional ppl #1 service HIGHLY RECOMMENDED excellent paint job LOVE LOVE LOVE LUNA More

by fordt1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Luna
Mar 06, 2023 -

Lokey Nissan responded

We're glad to hear you enjoyed your visit. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

Mar 07, 2023 -

fordt1997 responded

Hands down the best by far!

March 02, 2023

Able to get me in in a timely manner even though I did not have an appointment my daughter is paralyzed and I can't always know when I will have time to make an appoinyment More

by katstang1950
Recommend Dealer
Yes
Employees Worked With
Don't remember names, sorry
Mar 06, 2023 -

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 01, 2023

Service center was very detailed in their explanations of the repairs. They also assisted in figuring out all that would be covered by my warranty. More

by ddunnw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 01, 2023

Knowledgeable advisors. Always keep me updated. Courteous. Clean and comfortable waiting area. Well stocked with beverages, coffee and snacks. More

by QTGHOST1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 01, 2023

There was a hidden (rather surprise) price component to the tune of 4000$ that threw me off the track. Despite paying for that, I couldn't get any support from the dealership after sales. My number plate a More

by suyamburajanjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Fitzwater
Mar 06, 2023 -

Lokey Nissan responded

As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs and while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 01, 2023

always a pleasure to visit . The staff is like a family who enjoys working there and provides a comfortable atmosphere while having my car serviced. I've purchased 4 cars at Loke More

by Jack CCAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Lokey Nissan responded

Hi Jack, we are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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