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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,669 Reviews

4,669 Reviews of Lokey Nissan - Service Center

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March 29, 2022

Always a good experience! Fast friendly and thorough! The service rep I worked with, Lee was great! More

by angheiden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Aaron
Mar 31, 2022 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 29, 2022

The service done on my car was wonderful, they added a new steering wheel that was great quality. The service department was great, the sales department was extremely disappointing. More

by angiemarini16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 29, 2022

The service department was very clean the employees do the service department are very professional More

by PHENRY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 29, 2022

Collision Department Jeff and Cynthia were both amazing. Took care of my repairs in a timely manner and communication was great. More

by jenniferjames1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia
Mar 31, 2022 -

Lokey Nissan responded

We are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 29, 2022

Outstanding customer service, time management, friendly atmosphere and professional service I will always use them More

by Moochm44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lokey Nissan responded

We are glad we could help! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 29, 2022

I called to make an appointment to bring my car in. The night I picked it up the detail people buffed the car and in the sun it looks horrible with all the swirl marks. I.wanted it fixed. I also wanted More

by Michele Grieco
Recommend Dealer
No
Employees Worked With
Bobby Holland, CHRISTIAN WEST, TONY AVERSA
Apr 14, 2022 -

Lokey Nissan responded

Michele, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 28, 2022

Great service Best car I ever had My service advisor Lee was exceptional to work with highest recommendations More

by MEIKA1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Aaron
Mar 31, 2022 -

Lokey Nissan responded

We really appreciate your positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 28, 2022

The staff here is always very helpful. If I have a longer service, they have a drop off for the mall to hang out while the work is done. More

by clhetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 28, 2022

We have asked the service advisor twice to fix a problem that was fixed previously by the dealer and he ignores what we ask. More

by jesnavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Albono
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Lokey Nissan responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

March 28, 2022

Best service . Very fast. No long eait. Staff exceptional.service man that checked me in was exceptional. More

by kateinfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Lokey Nissan responded

Thank you; we appreciate your feedback! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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