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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,699 Reviews

4,699 Reviews of Lokey Nissan - Service Center

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November 23, 2021

Poor service with long wait times appears to be the standard. I had to return twice for a simple warranty repair which led to more damage. They refused to cover.😫 More

by robsheehan25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade Morris
Dec 09, 2021 -

Lokey Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 20, 2021

Not happy with my car - have had issues with. Key fob is always breaking and battery dies often More

by Kryst28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lokey Nissan responded

We're glad to hear you enjoyed your visit. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 20, 2021

They exceed my expectations. Fast courteous service . Very nice facility . Everyone is friendly. They ask you if you need anything when they walk by you. More

by BLUFFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Lokey Nissan responded

We're happy you found our staff to be so supportive during your experience here at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 19, 2021

Purchased two vehicles from Lokey Nissan, and the staff and sales and service team were great. Will continue and always be a loyal customer. More

by Mrsgt166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Morris
Nov 21, 2021 -

Lokey Nissan responded

Thank you so much for the positive review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 18, 2021

The service advisor did an outstanding job with customer service and support, during the time they had the car. More

by pgrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 18, 2021

Service department is knowledgeable prompt completes work to my satisfaction waiting area is clean and comfortable More

by LOISGOLDone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 18, 2021

Service was good overall they did forget to fill my windshield wiper fluid is my only complaint. More

by velez06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Lokey Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 17, 2021

Great experience. Friendly associates, comfortable waiting area with fun snacks and drinks, vehicle service was throughal and ready when stated. No annoying up-sell techniques are appreciated. More

by dothugh24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 17, 2021

Great service department! I wouldn’t go anywhere else! The knowledge and professionalism is top notch. More

by Dbrumbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Lokey Nissan responded

We're happy to hear you had such a positive experience with our team! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

November 17, 2021

Excellent Service always!! I’ve had several issues with my New Rogue and have been extremely frustrated and upset, they always make me feel better & Important. More

by effiejane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEVE ALATORRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Morris, CHRISTIAN WEST
Nov 20, 2021 -

Lokey Nissan responded

Thank you for the high star rating! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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