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4,687 Reviews of Lokey Nissan - Service Center
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August 23, 2021
Very well organized service department. Great experience. Great follow up. I would recommend this dealership to anyone looking for great service. Thank you guys a lot Great follow up. I would recommend this dealership to anyone looking for great service. Thank you guys a lot More
by rtellone
Verified CustomerEmployees Worked With
August 22, 2021
I was very pleased with the service I received with Kevin Massey. He greeted me and told me of the location for coffee and goodies and pointed out the location of the restroom making the visit more comfortab Massey. He greeted me and told me of the location for coffee and goodies and pointed out the location of the restroom making the visit more comfortable. The service was timely and Kevin asked if I wanted a bubble bath for my car. How could I refuse a car wash? Very pleasant experience. More
by Ddrees
August 22, 2021
The new manager fired a few employees a few months back And I would like to say.. Shameful to Lokey Nissan for this action!! Good people who worked hard, And this is what they got? Mr Lokey shou back And I would like to say.. Shameful to Lokey Nissan for this action!! Good people who worked hard, And this is what they got? Mr Lokey should know about this! This manager should be fired! No longer will I do business there More
by mrkokkinos56
Employees Worked With
August 22, 2021
Chuck Schnitker is a great service manager. He treats his customers with respect and follows-up with the service department to let you know the status of your vehicle. his customers with respect and follows-up with the service department to let you know the status of your vehicle. More
by al5mond
Employees Worked With
August 21, 2021
Service was a grate experience, specially because we don't have to wait long. The personal at the front desk was very friendly. Also the amenities and snacks at the waiting room was awesome for my daugh don't have to wait long. The personal at the front desk was very friendly. Also the amenities and snacks at the waiting room was awesome for my daughter More
by jasg2005
Employees Worked With
August 21, 2021
It took 6 weeks for warranty repair on my diesel Titan XD. I had to contact Nissan corporation in another state to track down the part the dealership couldn't find. A turbo kit which they said was never g XD. I had to contact Nissan corporation in another state to track down the part the dealership couldn't find. A turbo kit which they said was never going to be produced again. I found it! But I had to call around and find part then have the part shipped to my dealership. 6 weeks for a repair under warranty!! At least my warranty included a rental. In the end the repair was done right and truck is running strong! More
by ROBERTMEALE
Employees Worked With
Dan Mick
August 21, 2021
I'm doing this survey because I think yall gonna get paid for it. Get your money my friends. I need four more words. Pineapple for it. Get your money my friends. I need four more words. Pineapple More
by business.daoudmoussa
Employees Worked With
Other Employees :
Amberlyn Moore, Wade Morris
August 20, 2021
Dealership was extremely on there A game service was great and everything was outstanding would recommend this company to all my friends and family keep up the good work great and everything was outstanding would recommend this company to all my friends and family keep up the good work More
by Eddiefudge13
Employees Worked With
August 20, 2021
Lee and Kevin took good care of me. I love the service department. I had some issues when the car was sold to me. It's resolved now. Thanks to b these two guys. department. I had some issues when the car was sold to me. It's resolved now. Thanks to b these two guys. More
by Augustin
Employees Worked With
Lee, Jorge Scott
August 19, 2021
I recently had my car towed up to Lokey Nissan because my car wasn't performing correctly, and was on the verge of breaking down. So, they ran a diagnostic test to determine the issue. After finding it and car wasn't performing correctly, and was on the verge of breaking down. So, they ran a diagnostic test to determine the issue. After finding it and quoting me their price to fix, my buddy, a former car mechanic, told me that price was outrageous. I bought the part at a local car parts store, and my buddy literally fixed it in 10 minutes. Saved me a lot of money. However, the issue wasn't primarily the cost but my buddy found screws and parts were missing after the Lokey Nissan service techs inspected my car and were told I wasn't going to have them fix it.I normally don't write my experiences in surveys, but this was unacceptable and it really upset me. I've had my last 3 vehicles from Lokey Nisaan, and am currently looking to buy a new car very soon. I guarentee you I will not use Lokey Nissan. More
by SCOTTCAMERONROSS
