Lokey Nissan - Service Center

Great, effective, friendly Nissan is a great place to bring your vehicle for service. The service department was very effective, took care of me and we're very friendly. Nissan is a great place to bring your vehicle for service. The service department was very effective, took care of me and we're very friendly. More

Perfect bumper repair; exceptional customer service!! Jeff Sherwood and his collision repair team are simply terrific! Lokey Collision worked us into the repair line-up quickly and the repair was done c Jeff Sherwood and his collision repair team are simply terrific! Lokey Collision worked us into the repair line-up quickly and the repair was done completely, perfectly, and ON TIME! Couldn't ask for more--very satisfied customer!! More

Always quality Kevin is great! Always takes care of me ! Goes above and beyond every single time! Makes the experience great ! Thank you so much for everything ! Kevin is great! Always takes care of me ! Goes above and beyond every single time! Makes the experience great ! Thank you so much for everything ! More

Phenomenal customer service, awesome experience! My Pathfinder needed repairs on a Friday afternoon. Between the customer service rep, Chuck and Mike the mechanic, they were able to juggle an already My Pathfinder needed repairs on a Friday afternoon. Between the customer service rep, Chuck and Mike the mechanic, they were able to juggle an already full schedule to accommodate my repair, the same day. This truly was an amazing achievement, given the nature of the trouble, having to source the part, and the overtime effort produced my the mechanic. I’m extremely pleased with the Lokey Nissan Team. More

problem with car not a problem for me went in for routine service and a noise in front suspension. service was completed and noise diagnosed and repair described in a tech bulletin. was gi went in for routine service and a noise in front suspension. service was completed and noise diagnosed and repair described in a tech bulletin. was given a loaner car to drive while repairs were made. returned to find my car washed and ready , noise repaired and ready to go. all covered by warranty. More

Excellent Im never disappointed. I always receive the best quality of service. Everything was explained to me and my car was done before the time promised. I’m Im never disappointed. I always receive the best quality of service. Everything was explained to me and my car was done before the time promised. I’m very grateful and content. More

Overall Happy Anthony has worked with us for 3 cars now and been a pleasure to deal with. Angelo really helped us out and was great and a pleasure. Anthony has worked with us for 3 cars now and been a pleasure to deal with. Angelo really helped us out and was great and a pleasure. More

Only Lokey Nissan Hi. I have a bad experience with other dealerships. It was always been expensive, while and incomprehensible. I would like to especially thank Kevin M Hi. I have a bad experience with other dealerships. It was always been expensive, while and incomprehensible. I would like to especially thank Kevin Massey, because he made our trip to the service quick, easy, high-quality and inexpensive. If someone else thinks about this place, then the very best recommendations. Forgot to say about the wonderful children's zone. More

Unprofessional, Immature, Rude I expressed interest in a vehicle at the Lokey Nissan dealership where Brent Tansy is an employee. We spoke over the phone and he broke down prices an I expressed interest in a vehicle at the Lokey Nissan dealership where Brent Tansy is an employee. We spoke over the phone and he broke down prices and fees. I asked him if he could provide the full information in writing via email and he only provided part of it. I called him the following day and asked him if he could provide the full information. He said 'sure buddy-' and he hung up mid-sentence. I called back and he didn't pick up. I called the dealership and Angelo finally provided me the full information I'd been requesting. Brent Tansy came back into the picture and text me 'I'm not re-reading the disclaimer again, I will do nothing more for you, etc." (I have screen shots of the messages). I tried to respond back via text and the message wasn't sent. I am assuming he blocked my number. I left two messages for the general manager Chris Jalali which were never returned. I called the dealership this morning and spoke with the receptionist who said the manager isn't available. After we hung up, Chris calls me and I told him everything. He interrupted halfway through me speaking to say, "don't worry about it. Brent has been demoted. He works in finance." After I finished I asked that Brent would apologize. Chris said, "I can't make him do anything. But wait, he's right here. Brent, get your butt over here!" Brent apologized and told me he was having a bad day and that he's sorry I didn't get the answer I wanted. After the unprofessionalism and disrespect from both the general manager and director, I am taking my business elsewhere. More