Lokey Nissan - Service Center

Staff is always nice and diligent, the waiting room is well stocked with coffe, chairs, snacks and even Entertainment… since I bought my car I choose this place, and I feel very satisfied. well stocked with coffe, chairs, snacks and even Entertainment… since I bought my car I choose this place, and I feel very satisfied. More

The service was amazing. Kourtnei Brown Was patient understanding and listen to what I was actually looking for. Kourtnei Brown Was patient understanding and listen to what I was actually looking for. More

I went there to buy a car advertised online for 27,000. When I get there the car cost 34;000. They said they would do a soft pull on my wife’s credit, instead they did a hard pull four times! The managers When I get there the car cost 34;000. They said they would do a soft pull on my wife’s credit, instead they did a hard pull four times! The managers there come across like conmen, condescending and rude. I will never go back to Lokey, for service or anything else. Instead went to Courtesy Nissan in Tampa and purchased a brand new Rouge SV Premium for the monthly payment we could afford. I will drive 20 miles out of my way now to get both my Nissans serviced there. More

Very courteous and professional. Would recommend both sales and the service to my closest friends. Would recommend both sales and the service to my closest friends. More

Lee is the best! He gets me in and out always, and is efficient and explanatory with any issues or concerns he may have on my car and always gets me the best deals! He gets me in and out always, and is efficient and explanatory with any issues or concerns he may have on my car and always gets me the best deals! More

Took the car in for an oil change and told them rear brakes were making a pop pop pop sound when using brakes and then releasing some pressure. They did a visual inspection and told me it was normal and brakes were making a pop pop pop sound when using brakes and then releasing some pressure. They did a visual inspection and told me it was normal and not to worry about it and if it gets worse bring it back and they will look at it…My wife was not happy to hear this, it’s a new car, it should not be making any noise. It’s like they didn’t want to be bothered with it. Not only that they didn’t even wash it like they said they would. It’s stated on my invoice that it was washed and vacuumed, but it was untouched. This happened on October 7th…..So I then made an appointment at MAUS Nissan, and they fixed the problem. It was something to do with the brake drum. I have invoices from both dealerships if you need more information. Because of this I don’t even think Lokey should get 1 star. Instead I give them 3 sad faces ☹️☹️☹️ More

Brought my car in to get fixed around my windows and not even a week later. I got 2 bubbles. I called to ask. When can I schedule another appointment I called multiple times no answer then I finally got aho even a week later. I got 2 bubbles. I called to ask. When can I schedule another appointment I called multiple times no answer then I finally got ahold of the person. She had an attitude because I kept calling and calling. I did not know she got the messages or not. Anyways my warranty is running out and I Called for a update of when I can get my car into fix It again I left the voicemail. No answer, no return call and I don't appreciate that. So if anyone ask I will not give a good review More

They always do a great job and very professional. I am confident they get the issues resolved I am confident they get the issues resolved More

Thank you for doing great body work on our vehicle that was in a finder bender. was in a finder bender. More

I really like Lokey. My sales guy, Frankie was great, very respectful and helpful. I had the oil changed recently and they drove me to work. Very nice….And my car was w My sales guy, Frankie was great, very respectful and helpful. I had the oil changed recently and they drove me to work. Very nice….And my car was washed and vacuumed as well. Frankie saw me picking up my car from getting oil changed. Came and asked how the car is and pulled it up for me. More