Lokey Nissan - Service Center

The process for our annual check up was very easy. From the initial entry to a bonus car wash was effortless. The staff were friendly, efficient and courteous it’s our second Nissan purchase and I’m From the initial entry to a bonus car wash was effortless. The staff were friendly, efficient and courteous it’s our second Nissan purchase and I’m sure our future cars will be bought at Lokey Nissan More

Direct contact with service rep Carlos Vargas was very good. Used van for back and forth to home also good good. Used van for back and forth to home also good More

Chuck took great care of me. My repairs were handled expeditiously, on a Saturday, even though I didn’t have an appointment to and he didn’t try to sell me the store My repairs were handled expeditiously, on a Saturday, even though I didn’t have an appointment to and he didn’t try to sell me the store More

Horrible communication! Lokey advisor never contacted me to tell me 1) that they he was goin go pto and another service advisor was taking over 2) my part was being delayed Lokey advisor never contacted me to tell me 1) that they he was goin go pto and another service advisor was taking over 2) my part was being delayed. As a result I had to call off work because no one contacted me to tell me they had to keep my car another day. When I called in at 530- everyone had left for the day. The service manger who I left a vm for refused to ever return my phone call until I left a review for the owner to contact me. My experience was horrible. More

I’ve only had this car for 60 days and there’s $1500 in repairs because water is draining into the car repairs because water is draining into the car More

They do not top up fluids or even tell you are low on them. My power steering had no fluids them. My power steering had no fluids More

Very friendly and great customer service. The service was pretty quick because I had an appointment. The service was pretty quick because I had an appointment. More

The Lokey Nissan team has assisted me with post accident car repairs on a couple of occasions and have always displayed the highest level of professionalism. From the front desk coordinator to the claim man car repairs on a couple of occasions and have always displayed the highest level of professionalism. From the front desk coordinator to the claim manager, they are responsive, ethic and good communicators. More

They're always professional and courteous. They kept me posted periodically while my was was being serviced. They kept me posted periodically while my was was being serviced. More

They do the least and cheapest thing and send you on your way. No big surprise when it turns out to be the wrong thing and you end up right back, towing your car again to the dealership the very next day. way. No big surprise when it turns out to be the wrong thing and you end up right back, towing your car again to the dealership the very next day. More