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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,743 Reviews

4,743 Reviews of Lokey Nissan - Service Center

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October 02, 2023

I am always pleased to get my car serviced by Nissan. You are dependsble and reliable always. You take time to explain what has been done as well what is needed in the future More

by lucile.morrissey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lokey Nissan responded

Lucile, we are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 02, 2023

Fast service and easy process. Always a good experience taking my car there to get service. More

by aarapoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lokey Nissan responded

We're so happy we were able to help you out! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 02, 2023

They always have an update while my vehicle was in the body shop. Always professional and knowledgeable!! More

by Mdimos56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lokey Nissan responded

Thank you for your kind words and this wonderful review! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 01, 2023

As always service with Lokey was excellent by keeping you up to date with your service. More

by 1754nascar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lokey Nissan responded

We are so pleased you enjoyed your visit to Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 01, 2023

Great customer service and customer focus friendly. The wait time during service is reasonable. The waiting round is customer friendly. More

by ohyeahsuperfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

October 01, 2023

Great service,great communication, waiting area is well equipped and very comfortable and clean also clean restroom More

by jennifer.pereira224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee, James Webb
Oct 03, 2023 -

Lokey Nissan responded

Hi Jennifer, thank you for taking the time to leave a review for us at Lokey Nissan. We're happy we could meet your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 30, 2023

Rude, I told my wife what happened and she said was it Chuck. Obviously he does this to everyone. I was going get breaks, tire rotation, and lines to the battery cleaned, but since he was so rude I dec More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Schnitker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lokey Nissan responded

Hi Joe, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. I will make sure management knows about your visit right away! Please feel free to reach out to me directly by email at dfitzwater@lokey.com or my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 30, 2023

We have spent over $10. 6k on my Nissan Sentra fixing it. It is a 2019 not an old car at all. We took it to the Nissan dealer off of US Hwy 19, it was there for a few days an More

by Camleigh1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lokey Nissan responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 30, 2023

Always efficient friendly and courteous. Easy to make appointments and are timely. Never pushy either More

by Vharris7261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McCoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lokey Nissan responded

Thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 25, 2023

I am an elderly woman and feel they took advantage of me. Took my car in for repair, while I was waiting salesman called me and said they couldn’t fix it and I would have to take it somewhere else and would More

by Candace.estrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN WEST, ROBERT COLEMAN
Sep 26, 2023 -

Lokey Nissan responded

Candace, I would love to hear more about your visit. That is not how we want to represent the Nissan brand. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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