Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lombard Ford
Barkhamsted, CT
1,121 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,121 reviews
April 21, 2022
Service has always been very good. No complaints, always accommodating , pleased with the service work that has been done No complaints, always accommodating , pleased with the service work that has been done More
by gnebel
Verified CustomerEmployees Worked With
I do not remember the staffs names
Helpful April 13, 2022
I had an issue with the web page while buying the EXP and Emma took over and helped my sign up with her directly over the phone, Thank You Emma . and Emma took over and helped my sign up with her directly over the phone, Thank You Emma . More
by John
Employees Worked With
April 07, 2022
Kyle was great with dealing with my recent recall. Also came out to explain my other car issues that I am concerned about. Also came out to explain my other car issues that I am concerned about. More
by jvaczy
April 06, 2022
everyone was very nice and informative. waiting for feedback on transfer case leak. very efficient waiting for feedback on transfer case leak. very efficient More
by JANGIOIA
April 06, 2022
I recently purchased my second ESP through Lombard Ford. Emma is such an absolute pleasure and professional to deal with! I returned to Lombard due to the first interaction I had, which was painless and eas Emma is such an absolute pleasure and professional to deal with! I returned to Lombard due to the first interaction I had, which was painless and easily executed. Emma even helped to answer a question not involving the ESP! Really exceptional treatment of the customer, which is getting harder to find today. I may just have to buy my next truck from them... Cliff G. More
by Cliff G.
Employees Worked With
April 05, 2022
Emma was very helpful with the ESP submission and answered all of my many questions. She was very knowledgeable of the coverage and made the process extremely easy. The price for the extended service answered all of my many questions. She was very knowledgeable of the coverage and made the process extremely easy. The price for the extended service plan through Lombard Ford was literally half the price compared to my local dealerships. I couldn't be happier with all the help from Emma and Lombard Ford. Thank you so much!! More
by Stealth3289
Employees Worked With
April 02, 2022
Great service, as usual. Been going to this dealership for 7 years. Thank you very much. Been going to this dealership for 7 years. Thank you very much. More
by jv.man
March 31, 2022
Exceptional dealership. Professional and incredibly knowledgeable. From the owner to salespeople and the business manager, they are easiest people to work with. Hands down t Professional and incredibly knowledgeable. From the owner to salespeople and the business manager, they are easiest people to work with. Hands down the best car buying experience and we have bought a lot of cars. Highly recommend and will buy again from Lombard. More
by Mansur
Employees Worked With
Mark Jones
March 23, 2022
Lombard Ford service department is excellent. Knowledgeable and friendly service manager. Proficient mechanics. Happy to have my car fixed. Always a great experience! Knowledgeable and friendly service manager. Proficient mechanics. Happy to have my car fixed. Always a great experience! More
by Debra Paris
Employees Worked With
March 23, 2022
When the owner invites you in because he sees you peeking in the window after hours, you know you’re in great hands! This was such a friendly and enjoyable experience ordering my first new vehicle in over 20 in the window after hours, you know you’re in great hands! This was such a friendly and enjoyable experience ordering my first new vehicle in over 20 years! The salesman was patient as I had many questions and concerns. He guided me towards the perfect vehicle for me and my needs and I love it! I proudly wear the dealerships name on my new Bronco Sport! It’s clear they care about their customers and I see why they have been in business for so long! More
by Kristindinct
