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Lombard Ford
Barkhamsted, CT
1,121 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,121 reviews
May 12, 2022
The staff and the service and the expertise is immeasurable and a five out of five !! Kyle and the staff alongside truly showed care and such wisdom about the care of my Ford Escape 2014 titanium immeasurable and a five out of five !! Kyle and the staff alongside truly showed care and such wisdom about the care of my Ford Escape 2014 titanium. I required a new transmission and once that was repaired they then figured out what else needed repair ! They are awesome👍 More
by Siegel,Keith-author
Verified Customer
Helpful May 10, 2022
On one hand, I appreciated the service staff assessing the cause of the check engine light on short notice. On the other hand, the quote was more than I could afford, so I declined. Upon taking the car the cause of the check engine light on short notice. On the other hand, the quote was more than I could afford, so I declined. Upon taking the car to a different ford dealer, I was quoted over $900 less, and the repair was made. More
by dw
Employees Worked With
May 09, 2022
Once again, a wonderful experience with a the Lombard Ford service department. The service manager is courteous and knowledgeable. Thank you. Ford service department. The service manager is courteous and knowledgeable. Thank you. More
by Debra Paris
Employees Worked With
May 08, 2022
Emma was very helpful on getting the warranty very nice very helpful . Very knowledgeable was right there to help. very helpful . Very knowledgeable was right there to help. More
by aloakey
Employees Worked With
May 07, 2022
Great service and reliable. Good communication all throughout. I will definitely be returning back to Lombard Ford. Good communication all throughout. I will definitely be returning back to Lombard Ford. More
by ALYSSA77
May 03, 2022
Courteous, down to earth people, easy to talk to and get answers. This is our second new car at Lombard, plan to keep going at this point. answers. This is our second new car at Lombard, plan to keep going at this point. More
by sfdmsj20
May 03, 2022
Could not be happier with my appointment at Lombard Ford. I will definitely come back with my service needs I will definitely come back with my service needs More
by llylaclama
Employees Worked With
April 29, 2022
Great To work with the last 15 Years . We do all our EXP With Lombard Ford. We do all our EXP With Lombard Ford. More
by tparrucci
Employees Worked With
April 29, 2022
This is our second experience with Emma. That alone says how well we were treated. Friendly, 5 stars, Easy to work with, 5 stars. Knowledge of product, 5 stars. Price paid was a 10 star for That alone says how well we were treated. Friendly, 5 stars, Easy to work with, 5 stars. Knowledge of product, 5 stars. Price paid was a 10 star for the ESP plan we purchased. She knows how to retain a customer, a true professional. More
by JC
Employees Worked With
April 26, 2022
Easy to make an appointment, and they kept me fully informed about the service work and recommended future service. informed about the service work and recommended future service. More
by ctdookie
Employees Worked With
