Lombard Ford

courteous, professional, expeditious, good work, Suggest you let me submit this review without enforcing the 25-word minimum. otherwise, some people might just blow it off you let me submit this review without enforcing the 25-word minimum. otherwise, some people might just blow it off More

I was quoted $ 57.00 for the oil change and tire rotation .I paid $63.10 plus $1.89 for a shop disposal fee. They didnt rotate the tires as it was said I didnt need it . It was plain to me the out s rotation .I paid $63.10 plus $1.89 for a shop disposal fee. They didnt rotate the tires as it was said I didnt need it . It was plain to me the out side edges of the front tires show more wear than the rears. Common sense would tell you that another 5000 miles the front will show even more wear. So why in my thinking would want the wear just on the front tires. The front tires will wear out before the rears. More

Very professional, efficient, and courteous. Jeff let me know about future items to be looked at, let me schedule the next appointment 2 months in advance, and gave me a print out of what I expect to be com know about future items to be looked at, let me schedule the next appointment 2 months in advance, and gave me a print out of what I expect to be completed during the next appointment. More

Professional, helpful, knowledgeable, timely---I just have one recommendation----that one of the women working there that day did not wear a mask---please tell me she had a medical reason! I make the have one recommendation----that one of the women working there that day did not wear a mask---please tell me she had a medical reason! I make the extra-mileage trip because you guys are worth it! More

Jeff took good care of me when I needed to reschedule due to weather. And as always, the service was great. Had a coupon which is always helpful with cost! Thank you! to weather. And as always, the service was great. Had a coupon which is always helpful with cost! Thank you! More

Have been with Lombard Ford for close to 30 years for the servicing of my vehicle. Always fair priced and they notify you if another issue arises during servicing so you can determine if you want it correc servicing of my vehicle. Always fair priced and they notify you if another issue arises during servicing so you can determine if you want it corrected now or another time. Techs are hardworking and easy to work with. Very pleasant atmosphere. More

Jeff is very professional and communicative and gets the job done. I appreciate knowing my vehicle is in good hands and will be well-maintained. job done. I appreciate knowing my vehicle is in good hands and will be well-maintained. More

This is one of the best dealerships I have ever worked with. Rob Lombard has a great team of people working for him and they all treat you like you are the most important customer. My truck wash washed, w with. Rob Lombard has a great team of people working for him and they all treat you like you are the most important customer. My truck wash washed, waxed and a full tank of gas when I picked it up. Thank you again for the great service as always! More

Excellent customer service!! Highly recommend this dealership. This was by far the most "comfortable" vehicle purchase I have ever been involved with. I felt as though we were part of their family. dealership. This was by far the most "comfortable" vehicle purchase I have ever been involved with. I felt as though we were part of their family. It was an enjoyable experience - no pressure at all and I have already received a follow up phone call just to make sure I am happy with the vehicle and asked if I have had any questions. :) Mike Mans and Steven Weir are the gentlemen that we worked with. They both have great customer service skills and went through everything very thoroughly. More