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Lombard Ford

Barkhamsted, CT

4.7
1,124 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,124 reviews

February 05, 2021

Polly was great to work with she is wonderful to talk to!She got the truck in and repaired in a timely manner for what they had to do. More

by Bill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Brancato
Feb 05, 2021 -

Lombard Ford responded

Thank you Bill for your business. Always glad to hear our associates are treating our customers well. Your friends at Lombard Ford

February 05, 2021

Called me after my inquiry, answered my questions, explained the process and the warranty, great price Thank you, I will purchase again in the future. More

by Matt P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

It is always a great experience at Lombard Ford! The staff is professional and courteous! The quality of work is excellent! I had a great experience per usual. More

by Debra Paris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato
Feb 04, 2021 -

Lombard Ford responded

Thanks Debra for sharing your experience with us. We also thank you for your ongoing business. Always a pleasure to see you. Your friends at Lombard Ford

February 02, 2021

I could not have chosen a better place to bring my car. Polly was nothing but helpful and very very willing to do whatever should could to help me! More

by MollyUllmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Jeff Ingraham
Feb 03, 2021 -

Lombard Ford responded

Thank you for your business Molly. So happy to hear you feel comfortable working with our helpful staff. Your friends at Lombard Ford

January 30, 2021

Excellent service done in a courteous and cost wise manner. Service personnel were very knowledgeable and helpful. I would recommend them to any individual who need to have there vehicle serviced. More

by moorejrjohne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2021 -

Lombard Ford responded

Thank you Mr. Moore for sharing your impression of our Service Dept. Thank you for your vehicle purchases over the years as well. Always glad to see you regardless of the reason. Your friends at Lombard Ford

January 27, 2021

I have to thank Polly for her excellent communication and putting the Customer first. Also to Colton for his great diagnostic skills. Both are assets to your dealership, Thanks guys! More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colton, Polly Brancato
Jan 29, 2021 -

Lombard Ford responded

Good to hear that every thing went well on your visit. We perpetually try to do right by our customers. Sounds like we did this time. Thank you. Your friends at Lombard Ford

January 25, 2021

The service visit was for a possibly problematic battery. They carefully tested the battery and provided me proof it was indeed the battery and got it replaced in a jiffy. More

by MartinB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ingraham
Jan 25, 2021 -

Lombard Ford responded

We bet you're glad to have brought it in when you did. Bad batteries in this weather is nothing you want to hesitate having checked. Glad we could been of assistance and quickly. Your friends at Lombard Ford

January 23, 2021

The absolute best experience I have had purchasing anything. Mark Hoxie my salesman made the choosing of what vehicle would be best for me both for my personal use and my budget a fun and stress free More

by Chris.beres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jones, Daniel LoRusso, Polly Brancato, Jeff Ingraham, Mark Hoxie
Jan 25, 2021 -

Lombard Ford responded

Thank you Chris for taking the time to share your feelings with us. We're happy to have you in the family sir. Make sure you reach out to us with any questions or concerns. Your friends at Lombard Ford

January 23, 2021

Excellent service done in a courteous and cost wise manner. Service personnel were very knowledgeable and helpful. I would recommend them to any individual who need to have there vehicle serviced. More

by CCRADJUSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato, Jeff Ingraham
Jan 23, 2021 -

Lombard Ford responded

Thank you for your recommendation. Glad to hear you found our staff to be helpful. We try, and definitely appreciate your business. Your friends at Lombard Ford

January 21, 2021

I was looking to get into a new/new to me F-150, Mark Hoxie was extremely helpful and very professional in helping me through the entire process. 10/10 would recommend anyone looking into purchasing a fo More

by Angelo797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoxie
Jan 23, 2021 -

Lombard Ford responded

Thank you so much Angelo for all your positive comments. We're so happy when we hear our customers are pleased and it appears you are. Welcome to the Lombard Family. Enjoy your handsome truck. Your friends at Lombard Ford

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