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Lombard Ford

Barkhamsted, CT

4.8
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,168 reviews

November 14, 2020

Great place. Very friendlyHighly recommended. Quick Great place. Very friendly Highly recommended. Quick service in and out in a timely manner. Explained all work that was performed. Will definitely More

by dcase3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jones, Daniel LoRusso, Barbara Dew, Polly Brancato
Nov 14, 2020 -

Lombard Ford responded

We can't thank you enough for all the great things you said about us. So glad that we are keeping you happy. See you on your next visit! Happy Holidays. Your friends at Lombard Ford

November 13, 2020

As always I got excellent service and the job done right the first time. A very personable staff and they are honest in diagnosing and solving the problem. More

by JENNIFERPAUL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Brancato
Nov 13, 2020 -

Lombard Ford responded

Thank you folks for your post. We will always appreciate your business. Wishing you the happiest of holidays. Your friends at Lombard Ford

November 11, 2020

Came in for a brake issue, service team got me in the same day and fixed the problem. Quickly. Everyone there is friendly and responsive! More

by seanm565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
Nov 12, 2020 -

Lombard Ford responded

Thank you for your kind words sir. Glad we could be of such quick assistance to you. Thank you for your business. Your Friends at Lombard Ford

November 10, 2020

Fabulous service!! Easily set up online and they even delivered my car home to me when I couldn’t get there to pick up. Fabulous More

by rrobi45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Edwards, Polly Brancato
Nov 10, 2020 -

Lombard Ford responded

Wow, how great are we? ;) Being serious now, we're glad to be of assistance in any way we can. Thanks much for your input. Your friends at Lombard Ford

November 09, 2020

Emma was very professional . She helped me roll my ESP over to my new SUV. I always buy the ESP.If I would have any questions I would ask for Emma. More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2020

Lombard Ford has been a great dealership to work with. I have dealt with them for almost 40 years and they have represented Ford well and treat their customers as family. Bending over backwards is not a pro More

by Nick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Nov 07, 2020 -

Lombard Ford responded

We appreciate your testimony and your business Nick! Thank you for taking the time to share with others. Enjoy that new truck. Always a pleasure to see you for any reason. Your friend at Lombard Ford

November 05, 2020

Excellent costumer service! Lombard Ford is always great to work with. They are friendly, reliable, and they do quality work. I am a satisfied customer. More

by Debra Paris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Brancato
Nov 06, 2020 -

Lombard Ford responded

Thank you Debra for taking the time to share your feelings with us, and others. So pleased to hear you're always satisfied. Your friends at Lombard Ford

November 02, 2020

Some work I requested was not done because it was not necessary. I like that! I will return for future service because I have confidence in the integrity of the service staff. More

by pscafiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service great Drew, Polly Brancato
Nov 02, 2020 -

Lombard Ford responded

Glad you appreciate our "non stereotypical" practice here at Lombard. We appreciate your business and look forward to serving you again. Stay safe! Your friends at Lombard Ford.

October 30, 2020

Everyone is always very helpful and friendly. An excellent dealership. Polly and Robert were great, as they always are. I always recommend Lombard Ford to people. More

by ETIBBETS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Edwards, Polly Brancato
Oct 31, 2020 -

Lombard Ford responded

We certainly appreciate the fact that you recommend us to other people. That's very gracious of you! Always a pleasure to do business with you. Stay safe. Your friends at Lombard Ford

October 29, 2020

Emma was timely, made certain that the ESP plan had very little overlap with the previous plan. Experience was great and so was the price More

by michael-berkowitz
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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