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Lombard Ford
Barkhamsted, CT
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,166 reviews
May 04, 2018
Extend your Ford ESP Here ! We have been a Ford family for a while. I enjoy the piece of mind that I get knowing that our cars will be serviced by a Ford dealer with minimal out We have been a Ford family for a while. I enjoy the piece of mind that I get knowing that our cars will be serviced by a Ford dealer with minimal out of pocket expense and rental car coverage. We have a Fusion Hybrid, an Escape Hybrid, and a Flex. Two have have limited packages. While they haven't been trouble, they are rather complicated and I prefer to have Ford Certified service performed on them. I remember finding Lombard Ford for a Ford warranty when I shopped around the internet for a previous car that we ultimately didn't buy.I prefer to pay fixed warranty costs vs pay as you go maintenance. As my extended warranty was ending, Ford offered me a Continued Service Plan. It seemed similar to my ESP but not as good. It also requires authorizations before service and cost considerably more than continuing your original ESP. I decided to call Lombard Ford for a quote. Emma at Lombard was wonderful to work with and answered all my questions and spent the time to review all of the options available. Ford will even allow you to finance your ESP over 12 months with auto-pay charged to your credit card. So with a down payment and one year of hundred dollar payments, I have 4 more years of warranty coverage. I love my Fusion Hybrid and now have new car piece of mind for four more years for no where near the cost of a new car. Thank You Emma and Jack for all of your help ! Give them a call or visit their internet site lombardfordwarrantys.com They beat everyone else's prices substantially. I'm happy and I'm sure that you will be too. You can find a much better way to spend all the money that they will save you ! More
by ThreeFordsandaMidget
May 03, 2018
Great experience as always!! I can't say enough great things about Lombard Ford. It was an excellent experience as always. Mark Jones the salesman is very professional, knowledge I can't say enough great things about Lombard Ford. It was an excellent experience as always. Mark Jones the salesman is very professional, knowledgeable and Accommodating. I will definitely return to this dealership and look forward to additional purchases from Mark Jones and Lombard Ford. More
by Marc1212
Employees Worked With
Michael the finance manager, Mark Jones
May 03, 2018
2017 mustang convertible The Lombard Ford team of Barb, Mark and Mike made my purchase of a 2017 mustang convertible very easy and pleasurable. The car was exactly as adverti The Lombard Ford team of Barb, Mark and Mike made my purchase of a 2017 mustang convertible very easy and pleasurable. The car was exactly as advertised, expertly prepared and the deal was just what I was looking for. More
by Pete
Employees Worked With
Mark Jones, Barbara Dew
May 02, 2018
New Car Lombard Ford is top notch! Mark the salesman always goes above and beyond to take care of my car and truck needs. I have purchased many vehicles from Lombard Ford is top notch! Mark the salesman always goes above and beyond to take care of my car and truck needs. I have purchased many vehicles from Lombard Ford and the process is always absolutely painless and enjoyable. So quick and professional. I always feel like family here from the sales department to the service and parts departments. I would recommend Lombard Ford to anyone who is looking for a new or used vehicle. More
by Landscaper
Employees Worked With
Other Employees :
Mark Jones, Betsy Koenig, Jeff Tymosko, Steve Knox
April 28, 2018
New car This was a awesome experience. Barbara was great to work with. Very helpful and courteous. Great selection of cars. Process was quick and easy. Highly This was a awesome experience. Barbara was great to work with. Very helpful and courteous. Great selection of cars. Process was quick and easy. Highly recommend this dealer. More
by Ron8828
Employees Worked With
Barbara Dew
April 25, 2018
ESP Warranty I needed to extend my warranty coverage. I contacted Emma Allen and she explained all the programs and prices that were available. Her pricing was muc I needed to extend my warranty coverage. I contacted Emma Allen and she explained all the programs and prices that were available. Her pricing was much better then other dealers I checked with and she explained everything in a much better manner. She was a pleasure to do business with and I would highly recommend her. More
by Lone Ranger
Employees Worked With
April 24, 2018
Excellent experience with knowledgeable people! Everything went smooth on the purchase of my certified preowned F-150, everyone was friendly right from the start and if you’re looking to purchase an Everything went smooth on the purchase of my certified preowned F-150, everyone was friendly right from the start and if you’re looking to purchase and new or used car or truck you should check out Lombard Ford. Thank you again to Barb Dew, Mike Mans, George Fogarty and Rob Lombard for everything. More
by John G
April 23, 2018
Excellent It was an absolute pleasure purchasing my new vehicle at Lombard Ford. Steven Weir was very helpful and not overbearing, like some other car salesmen. It was an absolute pleasure purchasing my new vehicle at Lombard Ford. Steven Weir was very helpful and not overbearing, like some other car salesmen. The paper work was very clear and simple. More
by DD
Employees Worked With
April 20, 2018
If you have to buy a car. I cannot imagine that buying a car is anybody's idea of a "good time..." That said - the folks up at Lombard were friendly, helpful, and efficient. Th I cannot imagine that buying a car is anybody's idea of a "good time..." That said - the folks up at Lombard were friendly, helpful, and efficient. The experience was as low-stress as buying a car could be. Thanks, Barbara & Dan! More
by iboughtafusion
April 16, 2018
Great Experience! The experience was wonderful. Right from the start it was very smooth and they did exactly what they said they were doing to do. Would definitely send The experience was wonderful. Right from the start it was very smooth and they did exactly what they said they were doing to do. Would definitely send my friends and family to your dealership! Thanks Mark! More
by Kerrie Suckley
Employees Worked With
Mark Jones
