Long McArthur Inc

I can send Ben an e-mail and advise him what we want and he has it ready when we walk into dealership. The service dept for add ons later were great, friendly, kept us informed and provided a loaner car whi he has it ready when we walk into dealership. The service dept for add ons later were great, friendly, kept us informed and provided a loaner car while work was preformed as promised. More

The sales team was extremely friendly and exceeded my expectations, they got me a great deal on my new fusion and spent a lot of time getting my financing approved. expectations, they got me a great deal on my new fusion and spent a lot of time getting my financing approved. More

They exceeded my expectation. They went above what was expected. They worked well on my trade in. This is second car I have bought from them and I will buy more. They helped clean up my old car which gave expected. They worked well on my trade in. This is second car I have bought from them and I will buy more. They helped clean up my old car which gave me a beeeter value. They also did a very good job of letting me test drive. More

Wished to purchase a 2011 F-150 to replace my 2001 F-150. Emailed Jesus Solis with my requirements and he had quotes ready for me to review. Spoke with Derek Lee about a vehicle I located at another dealersh Emailed Jesus Solis with my requirements and he had quotes ready for me to review. Spoke with Derek Lee about a vehicle I located at another dealership(online) and he had one similar to it there. Made the appointement on May 7th, got there at 4:30 with Mike having all paperwork ready. Drove off at 6:30 EXTREMELY HAPPY!!! Great personnel to work with. No pressure of any kind and they treat you with respect as a person, not just a sale. I'd recommend them to anyone wishing to purchase a Ford vehicle. More

All of the people that I have dealt with at Long McArthur Ford have always been friendly and pleasant to work with. About a year and a half ago, I dealt with Jason Hawkins on the purchase of a 2010 Ford Fus Ford have always been friendly and pleasant to work with. About a year and a half ago, I dealt with Jason Hawkins on the purchase of a 2010 Ford Fusion. He was very helpful and easy to work with so I asked for him when looking for a new Ford Escape. I would recommend Jason and Long McArthur for a good deal and great service. More

We must give this dealership a very high rating for working with us the way in which they did. They kept very active contact to try to make this transaction work. They even DELIVERED the car out of S working with us the way in which they did. They kept very active contact to try to make this transaction work. They even DELIVERED the car out of State!!!! How wonderful is that? The personel at this location all worked together to make this transaction very satifactory!!!! I give them the highest of ratings. Thanks again. More

I have very little time during the day and when I get vehicles serviced it is often without an appointment, this never seems to be a problem with the maintanance department. My needs have always been tak vehicles serviced it is often without an appointment, this never seems to be a problem with the maintanance department. My needs have always been taken care of in short order. My wifes car needed tires and I was not able to take care of it, they went to her place of work, picked up her car and replaced the tires with no effort expended by myself or my wife. This is the type of service that will cause me to purchase a car from a particular dealership. I have 2 dealerships that I will trade with for new car purchases, this is because of the service department. Long Mac is on this list. More

I love this dealership, from sales to service and everything inbetween, they are top notch. I am always well treated, listened to and taken seriously. Long McArthur is one of those rare finds in auto everything inbetween, they are top notch. I am always well treated, listened to and taken seriously. Long McArthur is one of those rare finds in automobile dealerships, they care about the customer. The service department is always friendly and keeps me well informed. Each time I take my vehicle in for service they are prompt, attentive and it is great getting my vehicle back as clean or cleaner than when I went in. Taking the time to go over what they did and what may need to be done in the future regardless of how busy they may be. More

I had a warranty item and th;ey took care of it in a very timely manner. I called the dealership and told them of the problem, and they ordered the part to be in the very next day. I was in Salina two days timely manner. I called the dealership and told them of the problem, and they ordered the part to be in the very next day. I was in Salina two days later, and the part was there for me. They made a special effort to get it to me after hours. More

I think they should wash your car they use to do that service we do drive 80 miles to get the oil change and bought the car there. I think there has been alot of changes made in the last 6 momths in the service we do drive 80 miles to get the oil change and bought the car there. I think there has been alot of changes made in the last 6 momths in the sales Dep. I think washing the car when they done with the oil change should be done. More