"It was a great experience buying through Long McArthur..."
It was a great experience buying through Long McArthur and working with Jeff Hamilton and Lee Davis. They were very helpful, polite, and professional. Jeff even helped me put my car on the trailer for the trip home. The internet contacted me promptly and got the ball rolling
"I bought a car from Dan Penner in February 2021, after..."
I bought a car from Dan Penner in February 2021, after originating my request via the internet. Mallory Sweat and Sarah Davis were quick to respond to me and put me in contact with Dan Penner. Dan was responsive, great to work with, and helpful! Before the sale, he made sure that all of the process was efficient and all details were explained upfront. I would highly recommend Dan & Long McArthur!
"We bought our 2020 Ford Expedition Max from Long..."
We bought our 2020 Ford Expedition Max from Long McArthur. Their website was great, their ad on auto trader was accurate. Everyone I worked with or spoke with was helpful and polite. We had a great experience. We bought the car from a bordering state and Darin arranged for someone to meet us with the car half way! The car was exactly as expected and exactly what we wanted. Everything went smoothly and we love the vehicle! Darin Lee was great! Shout out to Gail, Malory in the internet department, and Lee Davis who managed the financing! They were all professional and helpful! Thanks Long McArthur!
Other Employees Tagged:
, Lee Davis, Gail
"I told Malory Sweat we don’t like the typical dickering..."
I told Malory Sweat we don’t like the typical dickering with salesmen and I wanted a total internet transaction. She connected us with Jeff. He made it a pleasant experience.
"We had a great experience with Long McArthur! We emailed..."
We had a great experience with Long McArthur! We emailed in to inquire about a truck on their website and we received a quick response from Malory that answered all of our questions. We were not able to visit the dealership right away, but she remained in contact until we could. On the way to the dealership, Mike Gadberry called to fill us in on their Covid-19 safety precautions and allowed us to text him the info needed for a test drive. When we arrived, the truck was sanitized and ready for us. He was very helpful and patient as we considered all of our options. We didn't feel pressured during any part of the process. Everyone we worked with was great!
Mike was the very best and I can’t thank him or the long MAC customer service family enough!! Love my new car and I wouldn’t trade going anywhere else but with them!
Other Employees Tagged:
, Finance guy was awesome an more important funny!
"Amazing experience! "
Great experience I would definitely recommend this dealership! They made buying a new vehicle super simple and very friendly! Found me exactly what I was looking for!
- Shelby Bolin
I contacted this dealership and first spoke to ashley and Malory. They were AWESOME and so responsive and quick. They put me in touch with Kyle, who got back to me instantly throughout our transaction today. We were set to buy another truck at another dealership this afternoon, but my husband had his heart set on one at long mcarthur ford a little out of our budget. My husband works nights right now and it is difficult for us to make the trip, and didn’t think we’d have enough time without him basically pulling an all nighter. I called long mcarthur and told them the situation. It was a no bs situation, I was not going to come in and do negotiations and this and that because we simply didn’t have time and we had a good deal elsewhere closer to home as well. Kyle came through!!! Within hours we had a deal and we cancelled our appt at the other dealership. They were so quick and helped me work things out prior to our arrival. It was a seamless transaction. In addition, Kyle and Austin (finance guy) were great with our two young kids we brought along. I definitely didn’t feel like this was an uncomfortable negotiation like I have felt at other dealerships. I also didn’t feel pressured, they just laid out the facts and truly wanted to help us. We had a trade in that wasn’t worth much and they went above what they reasonably could have and it is so deeply appreciated! Thank you Kyle. You really made this possible for us! Long mcarthur’s entire presentation - from website to dealership to employees - is leagues above other dealerships in the area. I highly recommend coming here FIRST (as well as last and anywhere in between!) in your search for a vehicle because I am sure you will not regret it. Especially if you’re coming from further away with two tiny tots and a grand total of 2 hours of time on your hands. Ask for Kyle!!
Other Employees Tagged:
, Austin in finance
- J. Weaver
I saw a beautiful Red Roush Mustang advertised on Autotrader.com and had to inquired. I was referred to Amy Renz worked with me in getting the deal done to purchase the vehicle and have it shipped to my residence. I can't thank Amy and the entire staff at Long McArthur Ford enough for making this purchase seem effortless.
"Best Auto Dealers Around!"
Amy exceeded my expectations with getting me in the best car for me! I know where I’ll be doing my business from now on. Thank you Amy and Long McArthur Inc for the fast and friendly service!