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Long McArthur Inc
Salina, KS
1,525 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,525 reviews
October 12, 2021
So the reason my wife leases Lincoln’s is for the “Lincoln” experience. Here is our last experience. On Monday I had our Lincoln’s oil changed. First thing we drive from Abilene which is no biggie. T “Lincoln” experience. Here is our last experience. On Monday I had our Lincoln’s oil changed. First thing we drive from Abilene which is no biggie. There was NO Lincoln concierge, and when I ask where the Lincoln lounge was JD told me there was t one any longer. So my Lincoln experience was getting to sit in the waiting area for 2 1/2 hours while my Lincoln was serviced and washed. I might sound like a jerk but if your gonna advertise something then stand behind it. My wife and I have spent over 300,000.00 bucks at Long Mac over the past few years and normally we have good luck but as of lately I feel like things are headed down hill. I’m just stating facts here. Just curious why things seem to be slipping. I would definitely appreciate someone from the dealership getting back with me but that probably will not happen. More
by pnbpancakes
Employees Worked With
October 11, 2021
They always treat me extremely fair and give me good service and always take care of me service and always take care of me More
by Scott
Employees Worked With
October 09, 2021
I am flying 1/2 way across the country to purchase my new F-150 Diesel because Long McArthur gave me the best deal possible. A streamline process that keeps us coming back. This is our second truck purchase F-150 Diesel because Long McArthur gave me the best deal possible. A streamline process that keeps us coming back. This is our second truck purchased from Darin Lee. He goes above and beyond were local dealers would not , this how a salesman used to be . Darin is simply the best!!! More
by aaajaws3
Employees Worked With
September 30, 2021
Very professional and friendly!! When you walk in, the car dealership atmosphere is very inviting! car dealership atmosphere is very inviting! More
by Ford Fusion Driver
Employees Worked With
September 25, 2021
On my way to NJ my transmission started having major issues. Jeff H. and everyone else at the dealership did everything possible in their power to make sure I could get into a car the next morning to co issues. Jeff H. and everyone else at the dealership did everything possible in their power to make sure I could get into a car the next morning to continue my trip. He saved my day and made it possible to see my family when I thought I’d never make it and I’ll never be more grateful for everyone there and happy with my experience. More
by Spanski
Employees Worked With
September 22, 2021
Mike Mull with Long McArthur was fantastic to work with. Long McArthur definitely came through for me and stepped up when needed! Long McArthur definitely came through for me and stepped up when needed! More
by Mom23boys
September 21, 2021
I've been looking for a car for several months. Darin Lee has been less than satisfactory in my car search. Long Mcarthur has completely lost my business due to the poor service I have received. I even asked has been less than satisfactory in my car search. Long Mcarthur has completely lost my business due to the poor service I have received. I even asked for a different salesperson to help me and he basically refused or ignored my request, promising me that he was good at what he does. I loved my Lincoln and the service I received prior to losing my vehicle to a insurance total loss. To top all of this off, they have a car on the lot right now that pretty much matches my wish list. Did he even offer it?? NO!! I'm not sure why I have received less than poor service , but I'm done with them. I will also be submitting a complaint to corporate because you just don't treat customers this way. More
by Paulaj
Employees Worked With
September 12, 2021
Very easy buying process. Jeff Hamilton was great. Long MacArthur went out of there way and super friendly and polite. Would definitely buy another vehicle from Jeff. MacArthur went out of there way and super friendly and polite. Would definitely buy another vehicle from Jeff. More
by Causeyllc5
Employees Worked With
