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Long McArthur Inc

Salina, KS

4.8
1,521 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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3450 S 9th Street

Salina, KS

67401

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Showing 1,521 reviews

September 30, 2021

Very professional and friendly!! When you walk in, the car dealership atmosphere is very inviting! More

by Ford Fusion Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Penner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Mike Mull was very pleasant and helpful and met our needs. The driver was also very efficient and friendly. More

by Bjburdorff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mull
September 25, 2021

On my way to NJ my transmission started having major issues. Jeff H. and everyone else at the dealership did everything possible in their power to make sure I could get into a car the next morning to co More

by Spanski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Mike Mull with Long McArthur was fantastic to work with. Long McArthur definitely came through for me and stepped up when needed! More

by Mom23boys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mull
September 21, 2021

I've been looking for a car for several months. Darin Lee has been less than satisfactory in my car search. Long Mcarthur has completely lost my business due to the poor service I have received. I even asked More

by Paulaj
Recommend Dealer
No
Employees Worked With
Darin Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Long McArthur Inc responded

Paula, Thank you for the feedback and conversation on the phone since. We apologize for not sending information on the last Lincoln MKZ Hybrid. It was not close enough to your parameters for us to send with what I understood at that time. Thanks again for the opportunity.

Sep 27, 2021 -

Paulaj responded

Just an apology would have been sufficient but to offer up excuses based on what you think my parameters were is inconceivable. Given the fact that I was asked if i would consider a Ford Fusion when I clearly stated that I was looking for a Lincoln. So, not offering me a Lincoln that had everything i was looking for doesn't measure up to the excuse you're trying to portray here. If my parameters were a priority then a Ford would have never been suggested.

September 12, 2021

Very easy buying process. Jeff Hamilton was great. Long MacArthur went out of there way and super friendly and polite. Would definitely buy another vehicle from Jeff. More

by Causeyllc5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

Lonnie's been the best car salesman I've dealt with; quick responses, pushed paperwork through fast, helped with minor warranty issues after delivery. Well done Long McArthur! More

by Danriley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Smith
September 10, 2021

100% recommendation for Long-McArthur and specifically Darin J Lee and Seth. He is a straight shooter and works hard to get the deal done! Painless purchase for our dream car! Thank you!! More

by Jason and Misty Perigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Pullos
September 05, 2021

Excellent experience. Will return again Have purchased Excellent experience. Will return again Have purchased several new vehicles from this dealership and never had a issue. Always top notch. 4 hour More

by DuganExplorer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Williams
Sep 05, 2021 -

Long McArthur Inc responded

Thanks for your continued business! We really appreciate it!

August 31, 2021

Very pleasant experience working with Darin and his team at Long McArthur! Went above and beyond and got me the most out of my trade ins as possible. Will definitely be returning for any future car buying. More

by Samh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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