Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,131 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,131 reviews
October 07, 2023
I liked the way Longo Toyota(Michael Kim) communicated with me. Michael exactly understood what I needed and what I wanted and he did as it should be. I like my Camry too! Thanks Michael! with me. Michael exactly understood what I needed and what I wanted and he did as it should be. I like my Camry too! Thanks Michael! More
by Young K.
Employees Worked With
October 04, 2023
Couldn’t have asked for a better experience. Service was prompt. Facility is superb. Overall experience was great. Service was prompt. Facility is superb. Overall experience was great. More
by ToyCam1
Employees Worked With
October 04, 2023
Jeffery T. Was assigned to the task of taking care of VIP CLIENT for GM of sales Aaron and the experience from him was amazing. My good friend Marcus Williams s Was assigned to the task of taking care of VIP CLIENT for GM of sales Aaron and the experience from him was amazing. My good friend Marcus Williams set everything up and it was smooth sailing. The finance team was amazing along with maintenance people who had it ready at the end. Thank Longo Toyota for your customer service. More
by elgin mosby
Employees Worked With
Other Employees :
General manager of sales Aaron., Casey Khatib
October 02, 2023
East transaction, Robert Castillo was awesome and very professional. Financing was also easy with no hassle. professional. Financing was also easy with no hassle. More
by Josefsinc
Employees Worked With
October 02, 2023
Mario and Christain was very professional and helpful, I had to bring back the Hyundai tucson, because of the transmission. I was able to get another car, actually a upgrade from what I had!!! They even red had to bring back the Hyundai tucson, because of the transmission. I was able to get another car, actually a upgrade from what I had!!! They even reduce the price to help get the car! I am happy and very satisfied, I would recommend this dealership!😃 More
by Cleopatra
October 01, 2023
I recently went to get my car serviced for an oil change there at Longo Toyota. Jason diep assisted with getting my vehicle processed, Although the duration of my vehicle being ready was slightly a little b there at Longo Toyota. Jason diep assisted with getting my vehicle processed, Although the duration of my vehicle being ready was slightly a little bit to long. Which is understandable because I didn’t make an appointment ahead of time. Jason was able to inform me about renting a car for like 35 dollars a day. Which was very helpful because I really needed a car to get around town to attend my important errands. He even helped me retrieve my debit card from my vehicle in the back. Next I proceeded to the rental car service. There I was able to give my information for the release of a car. Then I was greeted by Sam. She then walked me outside to the vehicle. That’s when I asked her about the car in front of my car rental. Is that a rental too? She answered yes, but there’s a price difference. Which I didn’t mind because it reminded me of my car but newer. I was pleased that she was able to accommodate my request. Sam was able to explain the terms and conditions of the of the vehicle I chose. Very knowledgeable and professional about the car rental. Processed the payment and then I was on my way. Once again Thank you so much Jason and Sam. Hands down by far the best customer service I’ve received from a Toyota dealer. 👍👍 More
by rowbert1991
October 01, 2023
It was a fast and efficient experience. The workers were extremely professional, informative, and kind. They provided shuttle service to and from your home and were excellent with communica The workers were extremely professional, informative, and kind. They provided shuttle service to and from your home and were excellent with communication. I love Toyota! More
by Whitecar
Employees Worked With
October 01, 2023
Great service. , great attitude, very friendly and attentive. I would recommend this dealership to friends. , great attitude, very friendly and attentive. I would recommend this dealership to friends. More
by robertrodriguez124
Employees Worked With
September 30, 2023
Mandi was awesome she took the time and cleared some items and kept me updated. items and kept me updated. More
by mathewjacobs1983
Employees Worked With
September 29, 2023
I had a fantastic experience with my Toyota representative, Fred Williams. From the moment I walked into Longo Toyota, he’s professionalism and knowledge were evident. He took the time to under representative, Fred Williams. From the moment I walked into Longo Toyota, he’s professionalism and knowledge were evident. He took the time to understand my needs and preferences, and he guided me to the perfect vehicle. Throughout the process, he was patient, attentive, and never pressured me. I truly appreciate he’s dedication to ensuring I left the dealership with a car that I love. Thank you, Fred Williams, for making my car-buying experience so enjoyable and stress-free! More
by arttylb
Employees Worked With
