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Longo Toyota

El Monte, CA

4.8
5,135 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,135 reviews

June 26, 2023

Quick to respond to my inquiry. Great customer service. Was able to purchase the car I wanted! More

by meganlessert
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Longo Toyota responded

Congratulations on your recent purchase from Longo Toyota and delighted knowing Fred Williams took wonderful care of you.... Enjoy what you drive

June 25, 2023

Good attitude, came in as a walk-in they did their best to get me out quick but will definitely make an appointment next time. More

by mathewjacobs1983
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Longo Toyota responded

Thank you so much for entrusting the team @ Longo Toyota to handle your auto care needs.

June 24, 2023

The technician’s performance looks like getting worst. There were minor problems happened to my car last 2 visits (twisted the driver’s seatbelt & broke the door light bulb). The recent visit (6/17/23) is More

by nik
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and apologize for your less-than-satisfactory experience. Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Service Manager, Matthew Menendez @ D: 626.652.3614 or E: matthew.menendez@longotoyota.com - We look forward to hearing back from you

June 22, 2023

He is a very good salesperson with a good business level, can give good advice, is patient and easy to communicate with, and I trust him a lot. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Longo Toyota responded

Congratulations on your recent purchase from Longo Toyota and we're honored to serve you

June 22, 2023

Everything was perfect. Good service and friendly. They checked all my equipment. Everything was on time. Thank you. More

by Calvinchang135
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and happy knowing the Svc team took wonderful care of you as you deserve.

Jun 22, 2023 -

Calvinchang135 responded

Thank you for your service.

June 22, 2023

Had an excellent experience at this dealership. This dealership isn't pushy which i appreciated. Juan was very helpful and quick to get me in and out with the vehicle of my choice. I really liked t More

by Christinamota07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Longo Toyota responded

Thank you for entrusting your auto care needs with Longo Toyota | Juan Maldonado. We know you have many choices when selecting a brand | dealer and we're all so honored you selected Longo. Enjoy what you drive and welcome to the Longo family

June 22, 2023

Alex is very helpful during my visit to end my lease and have my car financed by Toyota Thank u so much👍 More

by dangp37
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2023 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your auto care needs.

June 21, 2023

Everything was explained and help us through the process when there was a small problem with the insurance More

by PBC
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Longo Toyota responded

Thank you for your trust in our company (Longo Toyota) and team (Robert)

June 19, 2023

Getting my car serviced is so quick and . Appointments are easy to make, and the service team is so helpful. Thank you Jason Diep, for being so kind and accommodating! More

by Taryne-lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Longo Toyota responded

Thank you for bringing your vehicle into Longo Toyota's Svc Dept and delighted knowing Jason took wonderful care of you and your auto care needs.

June 19, 2023

Jose lives up to his statement - he made the transactions extremely easy. I was in the process of selling my car and purchasing another car. The transactions were painless and pretty quick. Jose is straight More

by SFbaby52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Longo Toyota responded

Longo Toyota couldn't have asked for a better posting - Thank you for the trust you have in our company and team. Enjoy what you drive and welcome to the Longo family

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