Back

Longo Toyota

El Monte, CA

4.8
5,073 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,073 reviews

May 09, 2023

I received an excellent customer services on May 6th, 2023. This person provided a warm welcome, talked very polite to me and make me feel confident of what he had said to me .These positive attitudes t More

by Leethor15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Longo Toyota responded

We couldn't have asked for a better posting - Thank you for your trust and loyalty to Longo Toyota

May 08, 2023

Alex was a friendly and helpful service representative. My vehicle was handled very professionally with all the issues. Awesome place to spend some times at as well. More

by Rudy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota and make sure you hurry back

May 08, 2023

Very courteous and informative. Advisor communicated to me any problems with my truck and for any future service. More

by Raider001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
May 08, 2023 -

Longo Toyota responded

Thank you for sharing your visit to Longo Toyota on DealerRater. Have a wonderful week

May 08, 2023

Like the place very clean and the people very polite and helpful i comeback again More

by escobedooscar73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept.

May 07, 2023

Staff are friendly and patient; the addition of computers in the waiting area is great. More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Zhao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Chiu
May 08, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota and happy knowing your service visit was comfortable during your wait

May 06, 2023

Bought our Avalon at Longo. Would not take it anywhere else for service. Agustin provides great customer service. More

by Mabel Barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023 -

Longo Toyota responded

Thank you Mabel for sharing this moment with Longo Toyota. Enjoy what you drive and call us if you need anything.

May 05, 2023

Great selection of vehicles. staff are very friendly and knowledgeable. Lots of options for vehicles. More

by ajdizon125
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Longo Toyota responded

Thank you for shopping @ Longo Toyota and happy the team took wonderful care of your during your visit

May 05, 2023

Ken Tang the sales associates at longo toyota the person who help me is very polite and kind also easy to talk too. More

by bong12175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Longo Toyota responded

Enjoy what you drive and welcome to the Longo Toyota Family

May 05, 2023

Pretty good service every single time, thank very much, even if not make appointment once again thanks More

by lucina.delacruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - we're honored to serve you

May 04, 2023

Longo always get the jobs done and completed the service on time. Bruce is the best for taking good care his clients. More

by jtyippy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and happy to read of the caring attention provided by Bruce. Hurry back... Team Longo

...
122
...