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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

March 20, 2023

Great customer service by Ariel very informative about everything. She was very descriptive on what the service was all about. More

by rolmos77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater about your most recent service visit @ Longo Toyota

March 20, 2023

Fred was absolutely the best! Would definitely work with him again in the future when I get a other car! More

by Casper3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations

March 20, 2023

The dealership was quick with the car registration process. They were friendly and helpful. My car arrives in good conditions. There are a few things that could be improved. I wished the financing More

by Vanpham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater - Your Finance Mgr will be in contact with you shortly to discuss any unanswered questions you may still have since the time of purchase

March 18, 2023

Excellent service! Everything from making the appointment to performing the maintenance on the car. All was great and I appreciate longo toyota for taking care of my ca More

by artemis0287
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Teddy Chiu
Mar 20, 2023 -

Longo Toyota responded

Thank you for the kind posting on DR and please hurry back - Team Longo

March 18, 2023

Edward Duran was my point of contact, from start to finish was very professional courteous and must of all helpful. Thank You Edward and the Toyota team More

by David Cuadra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Mar 20, 2023 -

Longo Toyota responded

We're honored to serve you Mr. Cuadra - Make it a great day - Team Longo

March 17, 2023

Anthony Torres is a great assistant service manager! he was exceptionally great at Customer Service, communication and explanation of the repairs that were being performed on my 04 Tacoma TRD, it was a More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Longo Toyota responded

Thank you Nick for the trust you have in our company (Longo Toyota) and team (Anthony). Have a wonderful weekend and hurry back

March 14, 2023

Fantastic service Fantastic service Fantastic service Everything was completed on time and was priced well More

by Mjromero1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Longo Toyota responded

Thank you for the kind posting and the trust you have in our company (Longo Toyota) and team (Alex)

March 13, 2023

First of all I am picky some would say Ridiculously so. Let me introduce you to Fred......"Fred Williams".... What do I want in a car salesman. INTEGRITY....a GENUINE interest in help me first and then ben More

by uclaone1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for such an amazing posting on DealerRater and 29 years of loyalty - Longo Toyota's smiling from ear-to-ear. Enjoy what you drive and THANK YOU again, for being the most important part of our business - Team Longo

Mar 13, 2023 -

uclaone1 responded

Well Deserved...

March 13, 2023

I always get great service from Danny at Longo Toyota. He is efficient and very helpful. More

by CharlieG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

We're honored to serve you - Team Longo

March 12, 2023

No pressure, no hassle. Yesterday, purchasing our 2020 Prius was a surprisingly pleasant experience. We will be recommending Longo and Isaac to all of our family and frien More

by KVJohn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Longo Toyota responded

Congratulations on your Toyota Prius and happy you came to Longo Toyota

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