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Longo Toyota

El Monte, CA

4.8
5,080 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,080 reviews

January 21, 2023

Appointments make it really convenient to drop off vehicle. Mr. Galiota was quick to approach me and begin the check-in process. I really appreciated his service. More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Longo Toyota responded

Thank you for the trust you have in our company (Longo) and team (Biagio). Make it a great day

January 20, 2023

Done at the time they told me. Very pleased with my truck. Thank you. S More

by Melyzg12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Jan 23, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - have a wonderful start of your week and we're honored to serve you

January 19, 2023

Top notch dealership. Appointment was at 2:45 pm. Even though they were very busy things ran like clockwork and was attended to at about 2:50. I was there for a routine 5K More

by LA COMMUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Longo Toyota responded

Thank you for bringing a smile to our faces @ Longo Toyota with such a kind posting on DealerRater. We know you have many choices when selecting a servicing dealer and we're honored to have been chosen to handle your auto care needs. Have a great weekend and hurry back. PSS.... We're pretty proud of Biagio...

Jan 19, 2023 -

LA COMMUTER responded

You’re most welcome!

January 19, 2023

I truly trust my truck this dealership and employer they go above and beyond with their guest thank you LONGO More

by B.Harbabikian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Chiu
Jan 19, 2023 -

Longo Toyota responded

Everyone from our Longo Toyota Svc Dept certainly appreciates you and we're honored to have earned your trust - Have a great weekend

January 18, 2023

Professional, positive attitude to customers. Great, timely service for customers with a appointment. Convenient waiting room. More

by Loki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johan
Jan 18, 2023 -

Longo Toyota responded

Thank you Loki - Team Longo

January 17, 2023

Isaac was excellent in finding me the Toyota He was very patient in answering my question He let me drive a Hyundai and then two other vehicle (Toyota) The finance person was also very Helpful I will tell More

by ahbajhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Longo Toyota responded

Welcome to the Longo Toyota family and please enjoy what you drive - Team Longo

January 17, 2023

My first time at the service center, waited 20 minutes for someone to come see me, advisers were around just looking at me, until Laurence approached me and asked me if I have been helped. I was right nex More

by Rocky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Jan 18, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota, we're honored to serve you - Make it a great day

January 16, 2023

It’s always a good experience with Toyota Longo. Benjamin help us and was very helpful. More

by Lizmo40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Longo Toyota responded

Happy Monday and thank you for your review -Team Longo

January 16, 2023

I ordered a 2023 Toyota tundra limited the end of March of 2022 and it finally arrived a few days ago..but let me tell you it was worth the wait..I have owned other Toyota vehicles and have been satisfied More

by Jaime Quin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Longo Toyota responded

Congratulations on your beautiful 2023 Toyota Tundra Limited - Nice job and selection. Please enjoy what you drive - Team Longo

January 16, 2023

Longo’s Allocator/Department allocated vehicle that matches my order to someone else, and try to provide another vehicle that was not preferred. Our Internet Sales, Michael Kim, had to consult with the More

by tlcoldman
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Misajon
Jan 16, 2023 -

Longo Toyota responded

We're happy to know both Michael and Aaron, were able to handle your request - please enjoy what you drive - Team Longo

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