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Longo Toyota

El Monte, CA

4.8
5,116 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,116 reviews

March 17, 2025

Very clean, friendly staff and excellent selections. Couldn’t have picked a better spot to find my new car. More

by SoBex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Longo Toyota responded

Thank you for the shout out on DealerRater and please enjoy what you drive - Team Longo

March 17, 2025

My main man Fred was patient kind and supportive of our needs. My wife wanted one thing I wanted something else and Fred was in the middle of it with a smile, putting everything together. Fred worked with More

by gt4man
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Longo Toyota responded

Thank you for sharing your experience! It’s great to hear that Fred was patient, kind, and supportive in helping you and your wife find the perfect fit. Balancing different needs with a smile is no small task, and we’re glad he made the process smooth for you. We also appreciate the shoutout to Ashley for getting things started - Make it a great day and call us if you need us. Team Longo

March 17, 2025

The friendly and relaxed assistance from start to finish was refreshing and much appreciated. I would recommend them to someone. More

by Cesar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Khatib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Longo Toyota responded

Thank you for your recent post. We are delighted to hear that you found our assistance friendly and relaxed from start to finish. Your kind words are truly refreshing and much appreciated by our team. We are grateful for your recommendation and look forward to serving you again in the future. Team Longo Toyota

March 16, 2025

Sam Ng is very courteous and helpful. He looks out for the well being of the customers. I highly recommend Sam More

by Eriqman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ng
Mar 17, 2025 -

Longo Toyota responded

Thank you for your kind words. We truly appreciate your feedback. Sam is indeed a valued member of our team, and we're thrilled to hear that he provided you with such courteous and helpful service. Your recommendation means a lot, and we look forward to welcoming you again soon. Team Longo

March 16, 2025

Marcos was great! Easy to work with and very professional . He made the process very easy for us.,at no time did we feel pressured. He was knowledgeable and patient an More

by alice.pepitone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Longo Toyota responded

Thank you for your wonderful feedback. We’re glad to hear that Marcos provided such a professional and stress-free experience for you. His knowledge, patience, and ability to make the process easy are what make him a great part of our team. We appreciate your kind words and hope to assist you again in the future. Enjoy what you drive - Team Longo Toyota

March 14, 2025

T Very good attitude! Detailed answers, attentive service! Everything is for the customer! Thank you very much! I will look for Mr. Zhou next time More

by Jasting Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Longo Toyota responded

Thank you for your kind words and for sharing your experience with us! We truly appreciate your support. Your satisfaction is our top priority, and we’re delighted to hear that you were pleased with our service. We will be sure to pass your compliments along to Ben. We look forward to serving you again in the future! Team Longo

March 13, 2025

Efficient, communicative, and fast. Makes accurate predictions on maintenance time. Smooth operations, go in and get out asap. More

by Elise
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Longo Toyota responded

We sincerely appreciate your kind words and feedback! We're glad to hear that you found our service efficient, communicative, and fast. Accuracy and smooth operations are key priorities for us, and it's great to know we met your expectations. Your support motivates us to keep delivering the best experience possible. Team Longo Toyota

March 13, 2025

Every time I come to Longo Toyota me and my car get treated well and everyone is very friendly More

by Hector97@sncglbal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Longo Toyota responded

Thank you for your kind words. We're delighted to hear that you and your car always receive great service at Longo Toyota. Our team takes pride in providing a friendly and welcoming experience, and your feedback means a lot to us.

March 13, 2025

Excellent service and pleasant place. Easy to understand all the charges and adviser provide excellent services More

by yinglo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Longo Toyota responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our service and the pleasant experience you had with us. It’s great to hear that you found our pricing transparent and that our advisors provided excellent support. Team Longo

March 12, 2025

Great customer service. Explained everything in detail and we’re able to answer all our questions More

by Ldt1224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Longo Toyota responded

Thank you for your kind words. We truly appreciate your feedback and are delighted to hear that you had a great experience with our customer service team. Providing clear and detailed information while answering all your questions is always our goal. Enjoy what you drive - Team Longo

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