Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,143 reviews
January 10, 2023
Fred was very accomodating and made me feel very welcome. I didn’t feel pressured or rushed at all during the process. He also was very knowledgeable and made sure I understood all the features of my car. I didn’t feel pressured or rushed at all during the process. He also was very knowledgeable and made sure I understood all the features of my car. More
by Nick P.
Employees Worked With
January 07, 2023
Always a pleasant experience at Longo Toyota. They are always fast and courteous and handle my vehicle with care. They are always fast and courteous and handle my vehicle with care. More
by Stephanie Vargas
Employees Worked With
January 07, 2023
The Disneyland of dealerships. Always makes you glad you came. Friendly, efficient, and knowledgeable. Great staff of employees; especially Mandi Davis. Everything you need in one Always makes you glad you came. Friendly, efficient, and knowledgeable. Great staff of employees; especially Mandi Davis. Everything you need in one place. More
by tzimmer1234
January 06, 2023
Excellent service service department. Shuttle service provided on a timely manner. Curteus personnel. Knowledgeable service advisor Shuttle service provided on a timely manner. Curteus personnel. Knowledgeable service advisor More
by Rafael
January 06, 2023
Took car in for service. Alberto was great about keeping me updated on status as it was a very busy day. Great that they provided free shuttles so I could run some errands at Alberto was great about keeping me updated on status as it was a very busy day. Great that they provided free shuttles so I could run some errands at the local mall while waiting. More
by Beezusq
Employees Worked With
Alberto Mariscal
January 06, 2023
It’s a clean dealership with friendly & knowledgeable personnel. The shuttle service was great. The car was ready when promised. personnel. The shuttle service was great. The car was ready when promised. More
by lolieu
Employees Worked With
January 06, 2023
Only complaint was, they wouldn’t accept my credit card payment over the phone due to the amount. They require me to go in person or use the portal. The portal didn’t work. Called cashier, she able to s payment over the phone due to the amount. They require me to go in person or use the portal. The portal didn’t work. Called cashier, she able to see my history and was able to accept my payment. More
by Anita Salazar
January 05, 2023
Took my Prius in for a routine 15k maintenance, appointment time was 2:45pm, and service advisor said car ready at 7pm, so I chose the shuttle service home and planned to come back at night to pick appointment time was 2:45pm, and service advisor said car ready at 7pm, so I chose the shuttle service home and planned to come back at night to pick up my car. At 6:31 got a text saying it was ready, I called and found out the dealer closed at 7. So I had to rush back in heavy traffic and rain to get the car before they close. No one (service advisor, shuttle concierge, text portal) mentioned that they close at 7 and customers are expected to pick up car before they close on the same day. Very unprofessional. More
by Kevin
Employees Worked With
Jessica Aveles
January 05, 2023
Excellent product, fantastic service with a great attitude. What more could you ask for. Definitely coming back again. attitude. What more could you ask for. Definitely coming back again. More
by stephenpartida
Employees Worked With
