Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,117 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,117 reviews
June 03, 2022
Dealership is top rated one stop for your car needs. Service ASMs are the best and make you worry free. Wendy V. Was great with providing the service and information I needed to make the right decision. Service ASMs are the best and make you worry free. Wendy V. Was great with providing the service and information I needed to make the right decision. More
by Kaushals
Employees Worked With
Wendy Nava-Villagrana
June 03, 2022
Eric was great! He serviced my cars needs on time and above expectations. Thank You. He serviced my cars needs on time and above expectations. Thank You. More
by kaki15
Employees Worked With
June 03, 2022
Benjamin Zhou was my service advisor. Super hard working guy and updated me throughout the process.. he even followed up after I already picked up the car to see if I was happy with the Super hard working guy and updated me throughout the process.. he even followed up after I already picked up the car to see if I was happy with the service… good guy who represents the dealership well… thank you Benjamin! More
by JPL
Employees Worked With
June 03, 2022
Good customer service with clean waiting area. Vehicle service was completed in timely manner. Service advisor is knowledganle. Vehicle service was completed in timely manner. Service advisor is knowledganle. More
by vicvelasq
Employees Worked With
June 03, 2022
Longo Toyota gave me the best service and their prices are reasonable compared to other dealers. I have bought from them in the past, and will continue to in the future. are reasonable compared to other dealers. I have bought from them in the past, and will continue to in the future. More
by Steve C
Employees Worked With
June 02, 2022
I got the reliable service for my car that I've come to know at Longo Toyota. know at Longo Toyota. More
by A.
June 02, 2022
Great dealership. my device advisor Teddy Chiu is always very helpful and explains all work that is being performed. my device advisor Teddy Chiu is always very helpful and explains all work that is being performed. More
by Cordloyola
June 01, 2022
Took 6 hours for a mirai service, on top of that the bubble steering wheel is not covered by Toyota warranty, they try to fix it with a heat gun, when I got the car, they didn’t do anything to it, on to bubble steering wheel is not covered by Toyota warranty, they try to fix it with a heat gun, when I got the car, they didn’t do anything to it, on top of that there is cuts on the steering wheel now! More
by angliglobal
Employees Worked With
Donovan Toledo
May 31, 2022
I had a wonderful experience working Juan. He was very helpful and patient with me. He was very helpful and patient with me. More
by maxineburrell
Employees Worked With
