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Longo Toyota
El Monte, CA
5,116 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,116 reviews
February 26, 2022
Fred Williams was great very knowledgeable a pleasure to work with he took his time with me was very patient would comeback to buy a car again work with he took his time with me was very patient would comeback to buy a car again More
by Rt
Employees Worked With
February 26, 2022
Service is vey efficient. I would like to recommend this dealership to my friends and all people I know. I would like to recommend this dealership to my friends and all people I know. More
by Edwardsui
Employees Worked With
February 25, 2022
Went in for a oil change and received a free oil change even though my time was up. Thank you Longo Toyota of El Monte. even though my time was up. Thank you Longo Toyota of El Monte. More
by Nice service
Employees Worked With
February 24, 2022
Juan was a great salesman, helped us out with our trade in and purchase of used vehicle. the process took a bit longer than we expected, but everything was done correctly with great customer service. in and purchase of used vehicle. the process took a bit longer than we expected, but everything was done correctly with great customer service. More
by Juan Serrano
Employees Worked With
February 24, 2022
I’m pleased with the New Dealership and everyone is accommodating.. My service was very good. I am grateful for my dealer Jose. Bill in finances was very good. I was very pleased. accommodating.. My service was very good. I am grateful for my dealer Jose. Bill in finances was very good. I was very pleased. More
by marietro
Employees Worked With
February 24, 2022
Had complaints about my last service. Emailed the service director and the guest relations director. No response from either. Strong lack of communication and attention to detail this Emailed the service director and the guest relations director. No response from either. Strong lack of communication and attention to detail this time. My vehicle's Check Engine light was on after service! I spent another 90 minutes getting the problem resolved and it was a simple reconnection of a hose. Total time spent was 5 1/2 hours for a minor service. More
by Elmo
February 23, 2022
I always get great service from the crew at Longo. They communicate well and get my car gone to be quickly! They communicate well and get my car gone to be quickly! More
by Rob
February 23, 2022
Tech working on car left oil prints on leather seats, very upset. Plus work performed was not up to par, engine oil only filled half way. Extremely harmful and ignorant by the tech. They need to be mon very upset. Plus work performed was not up to par, engine oil only filled half way. Extremely harmful and ignorant by the tech. They need to be monitored or audit the work that is being completed. I've encountered issues taking my cars to Longo, 4 different cars over the 3 decades total of about 5 trips these and 4 if them were a disappointments. I don't know how Longo is number 1 in the nation. Since they are, I scared to see who's rated second. Would they be even worst? I found better service by other mechanics that do better job. I hope someone would take action from this survey. More
by Margie
Employees Worked With
Tech that worked om my car is not respectful to car interiors
