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Longo Toyota

El Monte, CA

4.8
5,065 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,065 reviews

December 30, 2021

Compre mi tacoma con la ayuda de Ruben, fue muy amable y servicial, nos ayudo mucho y nos aconsejo... gracias Ruben! More

by rogerag_07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Longo Toyota responded

Gracias y es un honor para nosotros servirle - Team Longo

December 30, 2021

Friendly and helpful service their staff is very knowledgeable. Have been getting by car service there since 2020 and haven’t had a problem. More

by veronicadiaz007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Longo Toyota responded

We're honored to serve you and please have the Merriest of Holidays - Team Longo

December 29, 2021

Overall amazing service. Alex was amazing, friendly and super knowledgeable about what needed to get done. More

by MorenaGArev87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with your car care needs and have the Merriest of Holidays - Team Longo

December 28, 2021

Me dejaron muy preocupado después de decir que había un recall de los frenos y que ellos lo iban a cambiar pero al final no tienen la parte y me dejaron continuar usando el vehículo 🤔 eso deja mucho que d More

by rivas197830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenny Cabrera-Tellez
Dec 30, 2021 -

Longo Toyota responded

En este punto de este retiro, se considera un aviso provisional, por lo que Toyota no tiene una solución en este momento. Está seguro; Longo no le dejará salir si hay un problema de seguridad en su vehículo. Sin embargo, alguien de nuestro equipo se pondrá en contacto con usted para discutir este asunto más a fondo. Si alguna vez tiene más preguntas, no dude en comunicarse con su asesora de servicio, Jenny-Cabrera Tellez, o con nuestro equipo de Service Mgmt, ya que están aquí para responder a todas sus preguntas. Gracias

Dec 31, 2021 -

rivas197830 responded

Gracias a jenny Cabrera y sus manager por la pronta resolución a este momento mi vehículo está en Longo Toyota esperando la parte y actualmente tengo un carro cortesía de logo Toyota asta que me vehículo este listo 👍

December 28, 2021

Ruben fue muy servicial y amigable, paciente y nos ayudo a tomar la mejor decision. Gracias Ruben! More

by ashlyrbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota and enjoy what you drive - Happy Holidays

December 28, 2021

All the staff at Longo are kind and helpful, made my entire experience great and I hope to continue to purchase from them in the future. Great selection of vehicles as well. Highly recommend to drive to More

by John0913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Longo Toyota responded

Thank you for bringing a smile to our faces and please know how honored we are to serve you. Make it a great day and welcome to the Longo Toyota Family

December 27, 2021

Ruben was helpful and friendly. He answered any questions I had and even shared cool details about my car. I appreciate how patient he was with me, even though it was a busy day for him. More

by Meeechelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater. From all of us @ Longo Toyota, we're honored to serve you and please enjoy what you drive. Happy Holidays - Team Longo

December 27, 2021

Longo is the best place to buy a car. Clean facilities. Starbucks and Subway inside. Amazing!! My sales person Juan Maldonado did a good job. Not pressure at all. More

by valenzuelaesperanza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2021 -

Longo Toyota responded

Enjoy what you drive and Happy Holidays from Longo Toyota

December 27, 2021

Purchased a Toyota Tacoma with Isaac. His customer service was amazing such an easy smooth process. After the experience we received we can hands down can say we will be purchasing from Longo from now More

by R.Victorio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Longo Toyota responded

Welcome to the Longo Toyota Family - Thank You for coming to Longo for your auto care needs and being the most important part of our business. We're so honored to serve you and enjoy what you drive - Happy Holidays Team Longo

December 26, 2021

I was filled with dread when I stepped onto the dealership lot. Never a fan of the demeaning haggling car purchase process, but looking for a certified pre owned vehicle. Surprise, surprise! This c More

by umeboshi53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in Finance
Dec 27, 2021 -

Longo Toyota responded

Thank you for sharing this moment with Longo Toyota and DealerRater. We're so delighted to read of the caring attention provided by Christian and the team. Have a great day, call us if you need anything we're always here to take care of you and your auto needs - Team Longo

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