Longo Toyota

First of all, why is it taking 4+ hours to get an oil change even with an appointment? And when they call/text that your car is ready to be picked up, and you go to pay, they tell you the paperwork is NO change even with an appointment? And when they call/text that your car is ready to be picked up, and you go to pay, they tell you the paperwork is NOT ready yet and to wait 10 min. After 10 min, tried to pay again and they said still working on the paperwork. About a half hour later was able to pay yet here my car was sitting there the whole time ready to be picked up. Also as I brought my 2017 Toyota Corolla in for an oil change the service writer is trying to upsale me on all these things that need to be done to my car because it had 61k miles on it.I need to change the transmission fluid ($143) and some kind of plates and what not ($300) and also a cabin filter ($60), so now instead of not paying anything for an oil change that was previously paid for I’m paying well over $600 with tax and labor. Oh but he threw in a $50 coupon so that brought my total down below $600. I really believe had my fiancé brought in the car they would not have tried to sell him on all these other things. I have been a loyal toyota customer for over 20 years but after this my next purchase will be a Honda! More

Excellent service with a very good agent named Raymond Perez. Location accessible nicer people to deal with and giving as the best information on regards to the car we need.Well experience agent. Agent a Perez. Location accessible nicer people to deal with and giving as the best information on regards to the car we need.Well experience agent. Agent and financial services give us all the information needed on On the purchase of car. Will recommend with all my friend your agent Raymond Peres and ToyotA Kongo ... best dealer I ever had in buying a car More

Fred Williams went above and beyond with assisting us in trading and buying a car. Thankful he was able to help us today. He explained everything clearly and helped us with questions during the process! trading and buying a car. Thankful he was able to help us today. He explained everything clearly and helped us with questions during the process! More

Upon arrival, was greeted by a employee who then introduced us to Fred Williams. Fred is extremely friendly, and extremely helpful, walked us through the whole process with ease. Made purchasing my introduced us to Fred Williams. Fred is extremely friendly, and extremely helpful, walked us through the whole process with ease. Made purchasing my first vehicle a wonderful experience. More

as always, Longo Toyota has been the very best dealership as well as my agent - Cesar Macalino. Been dealing with them fior 30 years and been always happy with all my deals. dealership as well as my agent - Cesar Macalino. Been dealing with them fior 30 years and been always happy with all my deals. More

Very fast response and understanding what I need. I use the discount coupon for the oil change and tire rotation, I saved some money in Longo Toyota. Great service! Customer : Sam 1-15-2922 the discount coupon for the oil change and tire rotation, I saved some money in Longo Toyota. Great service! Customer : Sam 1-15-2922 More

Excellent first time buying experience. No pressure no haggling and super friendly. We were assisted by Juan Maldonado, he answered EVERY question I had and was very patient with me as I was very cautions haggling and super friendly. We were assisted by Juan Maldonado, he answered EVERY question I had and was very patient with me as I was very cautions with it being my first time purchasing a vehicle. I highly recommend Juan, he made my experience stress free and he knows his stuff! Thank you Juan! More

Hands Down the #1 Toyota Dealership in the NATION!!! Cassey is the Man to go no matter what car situation you are in! Looking to Buy a new car, Trade In to Upgrade or Even to Trade in to Downgrade. That Cassey is the Man to go no matter what car situation you are in! Looking to Buy a new car, Trade In to Upgrade or Even to Trade in to Downgrade. That’s exactly what I had to do. I bought my first Car with Cassey which went so well. The second time around, I needed to trade in my vehicle for something lesser value due to financial hardship. I was upside down on my equity. Did not think it was possible to get out of. But Cassey did everything in his power, did not give up and fought so hard for me and my family. Mean while He allowed me to stay at home, through the process. All I did was wait for his call and of course he didn’t disappoint us, all his hard work and persistence Got us an Approval. Once we got the call, We got ready went down to drop off our old car and picked up our new car. When we got there, our new car was already cleaned, washed and our gas tank full. I sincerely recommend LONGO TOYOTA, Cassey & His team to EVERYONE! They sure do take care of their customers!!! Thank You Cassey (salesman) JJ( Desk Manager) and Alex (Finance). More

We have a good time with Ethen Su👍. And we hope our waiting time could be shortter😊 waiting time could be shortter😊 More

Bill always a great car sales man. Never go wrong with him always gets us the best deals. Would recommended to anybody whose looking for a great deal him always gets us the best deals. Would recommended to anybody whose looking for a great deal More