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Longo Toyota

El Monte, CA

4.8
5,067 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,067 reviews

November 12, 2021

It’s really good they know what they doing faster in friendly They do the best for you the sales person they’re really friendly and they know exactly what they talking about More

by Jesus de la torre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri Jiang
Nov 12, 2021 -

Longo Toyota responded

Congratulations from all of us @ Longo Toyota, delighted to read of the caring attention provided by Sheri - Enjoy what you drive and welcome to the Longo Family

November 12, 2021

Christian Egurvide is the person who assisted me, Longo Toyota lived up to its expectations of what people say about this place. This was my first purchase off a lot and Christian was very helpful i went i More

by Vanessab97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Longo Toyota responded

Good Morning Vanessa and THANK YOU for entrusting the team @ Longo Toyota with you auto care needs. Buying | Leasing a vehicle for the first time is intimidating and delighted, but not surprised on the caring attention Christian provided. He's certainly one of the many reasons why Longo is Longo. Enjoy what you drive, welcome to the Longo family and please have the Merriest of Holidays - Team Longo

November 11, 2021

We purchased a Chevy at a Toyota dealership so the experience was understandably not the greatest! However, Isaac was exceptional and very professional. More

by AG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and this matter has been forward over to Isaac and the Mgmt team for details. If you have any unanswered questions, please do not hesitate to contact Isaac, he's always here to listen.

November 11, 2021

They are very good with offering discounts. Love that they have a rewards system. Also always honest. Thanks for Lyft More

by odelisa_8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Longo Toyota responded

Happy Friday and THANK YOU for entrusting Longo Toyota | Alex with your servicing needs. Have a wonderful weekend and hurry back - Team Longo

November 11, 2021

Fred Williams is my go-to pre-owned salesman, and Noli Evangelista always takes excellent care of my vehicle's service needs. Repeat customer for life! More

by Cj Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Longo Toyota responded

We're so honored @ Longo Toyota to serve. Keep spreading the word about Longo & Fred Williams we can never have enough business. Enjoy what you drive -Team Longo

November 11, 2021

Great service! Thank you for your attention and kind treatment. This is my second new car from Longo Toyota . More

by vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Cabrera-Tellez
Nov 12, 2021 -

Longo Toyota responded

We're honored to serve you Vanessa and delighted to read of the caring attention provided by Jenny and the team @ Longo Toyota. Have a wonderful weekend and let's get ready for the holidays. Hurry back - Team Longo

November 10, 2021

Brandan did a great job, no pressure or bait and switch. This is why we like Longo. More

by g.stag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandan
Nov 11, 2021 -

Longo Toyota responded

Thank you for the kind posting on DealerRater and for entrusting Longo Toyota with your auto care needs. Have a wonderful day from all of us at Longo Toyota.

November 09, 2021

Went above and beyond to help with the car I wanted! Great choice if someone need help looking for the car they want. Highly recommend getting help from him! More

by andress.carloss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Longo Toyota responded

From all of us @ Longo Toyota, we wanted to send your a "BIG" congratulations on your recent purchase and delighted to read of the caring attention provided by Cassey.

November 08, 2021

Everything was good until I wanted to use a coupon that Longo offered through their website. I had to wait 5 minutes to get the coupon approved, which is ridiculous More

by Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billing
Nov 10, 2021 -

Longo Toyota responded

Good Morning Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact Matthew Menendez, Service Manager at: D: 626.652.3614 E: matthew.menendez@longotoyota.com We look forward to hearing back from you

November 07, 2021

Longo Toyota I am here for the first time to repair and do maintenance. It was also introduced by a friend. Ethan Su received me and the service was warm and friendly 👍! To fully understand the process More

by Andy Hao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Longo Toyota responded

We're honored to serve you Mr. Hao and delighted to read of the caring attention provided by Ethan. He's certainly one of the many reasons why Longo is Longo - Make it a great day and hurry back - Team Longo

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