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Longo Toyota

El Monte, CA

4.8
5,145 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,145 reviews

February 16, 2021

Ruben was patient and answered all our questions. He was able to help navigate us through the buying process and was attentive. Thank you, Ruben! More

by K. Benson
Recommend Dealer
Yes
Employees Worked With
Feb 16, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention provided by Ruben. Enjoy what you drive and welcome to the Longo Toyota Family - Team Longo

February 16, 2021

Service person was great with strong customer service passion and hospitality. Hopefully on time service next time though I understood busy schedule on weekend. Too many staff on site but were they effic More

by pbrightner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Santos
Feb 16, 2021 -

Longo Toyota responded

We appreciate your feedback about your visit @ Longo Toyota with Kayla Santos. Due to the anonymity of DealerRater, we invite you to contact us to discuss any pending question you may have. Kary Loefler our Guest Relations Director can be reached at 626.580.6057 or kary.loefler@longotoyota.com " Too many staff on site but were they efficiently assigned or working?" Look forward to hearing back from you and make it a great day - Team Longo

February 16, 2021

Sam was very helpful and thorough with the whole process from just walking in thinking about what car we wanted and any other concerns and he was very good at explaining and going through everything , Sam w More

by Melissaguevara19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Longo Toyota responded

Thank you for the 5 star DealerRater review on your visit to Longo Toyota. Delighted to know that Sam took wonderful care of you. Make it a great day and welcome to the Longo Family.

February 16, 2021

Very nice and very professional. Very knowledgeable about the car price was really Reasonable and gave me a good deal. I would highly Recommend going there and talking to Cassey! More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Longo Toyota responded

Glad to read your visit to Longo was a wonderful experience. Enjoy what you drive and welcome to the Longo Family!

February 16, 2021

Great dealership and great people. No other place like Longo. My service is always fast and I trust their team members to provide excellent service every time More

by Maryzuniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Longo Toyota responded

Thank you for such a warm-hearted review about your visit to Longo Toyota. I'm delighted to read of the caring attention provided by Bruce and the service team. Make it a great day and hurry back! Team Longo

February 15, 2021

Love the way I was treated and the service writers wonderful people, amazing. They help with a few things I need it information . Thank you More

by Lawsonyolanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heecher Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Feb 15, 2021 -

Longo Toyota responded

We are delighted you had an excellent experience with Team Longo. Thank you for the kind words and the 5 Star Review. Laura Montes Guest Relations Representative

February 15, 2021

I went in expecting to be sold all kind of things I did not want but Isaac was the exact opposite and I was very pleased with the many options he gave me. I would definitely recommend him to my friends and More

by Hguerra034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Longo Toyota responded

Thank you for the DealerRater 5 Star review. I am delighted to read of the great experience you had with Isaac. He is here to assist you with your vehicle needs. It will be great to have your friends and family recommended to Isaac. Thank you and spread the word about Longo. Laura Montes Guest Relations Representative

February 13, 2021

Honest! Excellent! Upfront about all costs! The best customer service experience. I have purchased several vehicles at other dealerships and bot other salesmen came close. More

by Bestr2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Halawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Longo Toyota responded

Thank you for entrusting Longo with the purchase of your vehicle. We are delighted to read of your excellent experience with Sam and the team. Welcome to the Longo Family! Team Longo

February 13, 2021

Noli Evagelista did an excellent job in taking care of my problem. Good job. N good service.. he was very courteous n professional in his line of work. More

by rgatcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Longo Toyota responded

Thank you for your 5 Star Dealer Rater review. We are delighted to read of your great experience with Noli. Please stay safe and see you next time. Team Longo

February 13, 2021

Great experience at Longo. Both the salesperson and the financial manager were friendly and helpful throughout the buying process. Will recommend to anyone looking for a new or preowned car. More

by Ken T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing our team. Enjoy what you drive and welcome to the Longo Family!

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