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Longo Toyota

El Monte, CA

4.8
4,510 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,510 reviews

July 13, 2019

Pleasant experience Isaac was very patient and accommodating throughout the whole process. Made it a very pleasant experience. Thank you for not being pushy, and helped u More

by lakers8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2019 -

Longo Toyota responded

Hello lakers8, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Isaac. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 13, 2019

Fast and easy truck purchase! Cassey was very helpful and made my car purchase very smooth and easy. He goes over with his customers the best deals Toyota has to offer. He was very More

by ilbrethmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2019 -

Longo Toyota responded

Hello ilbrethmartinez, THANK YOU so much for your feedback. I will be sharing your comments with Cassey. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 12, 2019

cesar macalino I leased a car back in 2016. CESAR was a great help in helping me find the perfect car. I loved my car. my payments were reasonable too! Unfortun More

by pattim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar Macalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Longo Toyota responded

Happy Friday and THANK YOU for all the kind words you've mentioned about Cesar at Longo Toyota. I'm so delighted to read of the caring attention when visiting Longo. Have a wonderful weekend, stay cool it's going to get hot out there and THANK YOU again, for being the most important part of our business. Kary Loefler Guest Relations Director

July 11, 2019

Great experience! Isaac was amazing! He made sure to answer any questions I had and made the process as smooth as possible for me. He made my car buying easy! Thanks Is More

by Victoria14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Longo Toyota responded

Hello Vicotoria14, THANK YOU so much for your feedback. I will be sharing your comments with Isaac. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 11, 2019

Amazing ! Cassey was amazing he helped me find the car that was right for me. He was very patient & very helpful. He helped me a lot with choosing between cars More

by M.RIVVVV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Longo Toyota responded

Hello M.RIVVVV, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Toyota, Cassey, we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 10, 2019

Amazing experience Today I bought my car thanks to Brandon! I appreciate everything he did for me to make this possible! Very patient and kind! Second car we purchased w More

by Erika188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for the kind words posted about your visit to Longo Toyota. I cannot wait to share this review with Brandon and the team. thank you again, for being the most important part of our business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

July 09, 2019

Satisfied Customer Isaac greeted me in the lobby with a smile, introduced himself and let me know he was here to help me with my needs. I told him what I was looking fo More

by Sueblue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2019 -

Longo Toyota responded

Good Afternoon Sueblue - it's Longo Toyota wanting to say THANK YOU for the shout out on Dealerrater. I'm delighted to read of the caring attention provided by Isaac. Have a wonderful rest of the week and keep spreading the word about Longo / Isaac we can never have enough business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

July 09, 2019

Fred is very nice and not pushy. We appreciate his honesty. Fred had a great attitude and we appreciate his patience and honesty. Straightforward and was courteous about our time invested. Very friendly and out More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Longo Toyota responded

From all of us at Longo Toyota we wanted to say THANK YOU for entrusting us with your car care needs. Have a wonderful rest of the week and hurry back. Team Longo

July 08, 2019

Awesome experience!!! This was a great experience!! We found the car we wanted online and then made arrangements to come look at and buy it. We texted Fred when we left hom More

by Sarah613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your visit to Longo Toyota on DealerRater. Glad to read of the caring attention provided by Fred and the team. Have a wonderful day, enjoy your Toyota and keep spreading the word about Longo Toyota/Fred we can never have enough business. Kary Loefler Guest Relations Director

July 08, 2019

Excited,and nervous First of all the staff and customer service was great, my sales guy explained things very clearly were I could understand, he was very helpful in help More

by Salinas101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU so much for sharing with others about your visit to Longo Toyota. I'm so happy to read of the caring attention Brandon provided. From all of us at Longo, we welcome you to our family! Kary Loefler Guest Relations Director Longo Toyota

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