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Longo Toyota

El Monte, CA

4.8
5,091 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,091 reviews

September 16, 2020

Arina..She is just AWESOME.. Process was fast and easy, Arina.. She is just AWESOME.. Process was fast and easy, no hidden or extra fees. She will do what she can to help you.. Come see her,.. She is More

by mxprincss1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Sep 17, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and posting your visit with Arina at Longo Toyota. Have a wonderful rest of the week and enjoy what you drive!!!! Kary Loefler Guest Relations Director

September 15, 2020

I want to Thank Oscar for stepping for a coworker to help me purchase my new Avalon! That’s true teamwork! To help a customer!! More

by Jimmy_v33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Orellana
Sep 15, 2020 -

Longo Toyota responded

Thank you for putting a smile on our faces at Longo Toyota - Enjoy what you drive and thank you for entrusting us with your car care needs. Team Longo

September 15, 2020

My brother and I have both purchased vehicles through Hovig this year and we are both very happy with the experience. Hovig was very helpful, knowledgable and gave us both a great deal. After purchasing More

by RM
Recommend Dealer
Yes
Employees Worked With
Hovig Baghdassarian
Sep 15, 2020 -

Longo Toyota responded

Good Afternoon RM - Delighted to read of the caring attention provided to you and your family by Hovig and even more pleased to know that you will be returning back to Longo, in the near future. Have a wonderful rest of the week and appreciate your efforts in recognizing Hovig. Make it a great day - Kary Loefler/Guest Relations Director Longo Toyota

September 13, 2020

Thank you Oscar! We had such a bad experience at another dealership & we were feeling pretty discouraged. Oscar changed all of that! He asked us exactly what we wanted & that is what he gave us. He didn’t p More

by Colleenrosee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Sep 14, 2020 -

Longo Toyota responded

Good Morning Colleenrosee - Thank you for entrusting Longo Toyota with your car care needs and delighted to read of the caring attention provided by Oscar. Remember you're part of the Longo Family and call us if you need us! Kary Loefler Guest Relations Director

September 13, 2020

Kayla is an upbeat and efficient service advisor. She is very knowledgeable and helpful. She represents Longo Toyota with grace and a very positive attitude. More

by tzimmer1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Santos
Sep 14, 2020 -

Longo Toyota responded

Thank you for the shout out on DealerRater about your service visit at Longo Toyota. Appreciate your efforts in recognizing our team member, Kayla. Make it a great week! Team Longo

September 13, 2020

Me and my family went to three different Toyota dealerships yesterday and Issac Banos at the Toyota El Monte dealership was the best sales rep that we came across all day. He was straight to the po More

by CoryLarrabee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Longo Toyota responded

Good Morning Corylarrabee - WOW what a great way to begin our week at Longo Toyota - Thanks for the shout out on DealerRater. I will make sure that Isaac and the team receive a copy of this review, I know it's going to make their day! Welcome to the Longo Family! Team Longo

September 10, 2020

Look for Ruben Cardenas great bed side manners and helpful gave my son a great deal first time buyer very knowledgeable and patient with us More

by mecorte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Longo Toyota responded

Thank you for your kind posting on DealerRater and Congratulations to your son! Team Longo

September 10, 2020

Longo Toyota is our family's trusted dealership of choice - always. Great prices and excellent customer service. We are loyal Toyota customers for life! At Toyota, you are always taken care of like family. More

by vmcampos398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Longo Toyota responded

Good Afternoon VMCAMPOS - it's Longo Toyota and boy are we ever smiling after reading this wonderful review. THANK YOU * THANK YOU * THANK YOU - I cannot wait to share this with Ashley and our Mgmt team. I know it's going to make their day, it certainly has made mine. Thank you for the smile * Thank you for entrusting Longo Toyota with you car care needs! Kary Loefler Guest Relations Director

September 08, 2020

Nice evrithing went perfect with no problems at all all people were very nice and kind every question I had they answered it correctly I am very happy More

by Olvera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Longo Toyota responded

Thanks for the shout out on DealerRater and thank you for entrusting Longo Toyota/Juan with your car care needs. Team Longo

September 08, 2020

Awesome dealer and Isaac was a great person to deal with. The whole process buying my son his first car from a reputable dealership was easy and smooth. Thank you Isaac for being a great person to work with More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Longo Toyota responded

What a great way to begin our day at Longo Toyota - Thanks for the amazing review on DealerRater and the smile! Make it a great day and call us if you need something, we're always here to listen. Team Longo D: 626.580.6000 W: www.longotoyota.com

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