Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota
El Monte, CA
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,143 reviews
October 31, 2020
Absolutely honest, will work hard for you, and Jimmy manages the entire process from start to finish. Even takes care of the coffee and cake manages the entire process from start to finish. Even takes care of the coffee and cake More
by Mirai guy
Employees Worked With
October 31, 2020
Isaac and Cassey were awesome!!!! They never stopped working for me... even when they were off work and home with their families, they still made sure I was taken care of!!!! I will remember them next t working for me... even when they were off work and home with their families, they still made sure I was taken care of!!!! I will remember them next time I need a car and will be sure to refer my friends!!! Thank you Isaac and Casey!!! You are a great team and I enjoyed working with both of you!! More
by Joy
October 29, 2020
Isaac made my experience purchasing a car so easy. He emailed me a link to complete the application from home which saved me time at the dealership because I have 2 toddlers under the age of 3 with me. emailed me a link to complete the application from home which saved me time at the dealership because I have 2 toddlers under the age of 3 with me. He was patient while I looked at multiple cars and asked him to run numbers on multiple vehicles. I would definitely recommend his services to anyone looking to buy! More
by darlagarcia
Employees Worked With
October 28, 2020
I started researching used cars and found one at Longo. I reached out online and was contacted by Fred Williams. He was unavailable to help me when I went into sit down about getting the car. The deal didn’t reached out online and was contacted by Fred Williams. He was unavailable to help me when I went into sit down about getting the car. The deal didn’t go through. I started researching new models and reaching out to him again because his customer service was so excellent from when he had contacted me in the beginning. He helped me through the long process of getting a new car that everything seemed to go wrong on. He is very attentive, friendly, hard working and he definitely makes you feel like he’s there to help you get the best situation for you possible. Thanks Fred for what you did for Us!!!💛 More
by arpritchett
October 28, 2020
Took my mom to buy a car, despite her changing her mind & driving 5 different cars Fred kept a great attitude about the whole ordeal. Definitely will shop with Longo whenever in the market for a Toyota again driving 5 different cars Fred kept a great attitude about the whole ordeal. Definitely will shop with Longo whenever in the market for a Toyota again More
by Onetimeusescreenname
Employees Worked With
October 27, 2020
Isaac was very helpful and made the whole experience very easy and very stress free. I would definitely recommend for anyone to come to him. easy and very stress free. I would definitely recommend for anyone to come to him. More
by AdrianandMelo
Employees Worked With
October 26, 2020
Went to Long not expecting to finalize a deal today. However, Mr. Cardenas provided such excellent service, and helped us get exactly what we needed. He was patient, clear and very knowledgeable. However, Mr. Cardenas provided such excellent service, and helped us get exactly what we needed. He was patient, clear and very knowledgeable. More
by Diana
Employees Worked With
October 26, 2020
I like that Mr. Cardenas approached me and I did not have to go look for someone to help me. He was friendly, knowledgeable, and patient. I appreciated his assistance, made purchasing my new car memorable. to go look for someone to help me. He was friendly, knowledgeable, and patient. I appreciated his assistance, made purchasing my new car memorable. More
by Derekhdz
Employees Worked With
October 26, 2020
Juan was extremely attentive and understanding towards EXACTLY what I was looking for in a car. He was wonderful. He answered all of my questions and then some without a fuss. He made me feel great about EXACTLY what I was looking for in a car. He was wonderful. He answered all of my questions and then some without a fuss. He made me feel great about this decision since this was my first car. Jules was a HUGE help also! He explained everything I needed to know about my coverage and finances. More
by Ifetayo Jabari-Kitwala
October 26, 2020
Cassey was a great help finding the perfect car for me. Very helpful, knowledgeable, and hardworking. I will definitely recommend Cassey to all my friends and family. Very helpful, knowledgeable, and hardworking. I will definitely recommend Cassey to all my friends and family. More
by P_sett
Employees Worked With
