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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

June 17, 2020

Excellent sales representative, I had an inconvenience come up during our visit and he went over and out of his way to accommodate us. Thank you. More

by Slinares
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2020 -

Longo Toyota responded

Thank you so much for taking time to share your visit on DealerRater - Glad to read of the caring attention provided by Ruben and the team. Make it a great day and please stay well. Team Longo

June 14, 2020

Oscar did a great job assisting us and getting my daughter her new car, glad we were able to work with him, great job Oscar and Thank You!! More

by Dale
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
Jun 15, 2020 -

Longo Toyota responded

Happy Monday Dale - Thank you for the posting your visit to Longo Toyota on DealerRater. Glad to read of the caring attention provided by Oscar and the team. Make it a great day - Team Longo

June 12, 2020

Today, my 1 year old granddaughter and I drove up from San Diego to see Oscar and the 4Runner he had waiting for me. I was delighted to find it waiting out in front as promised it was just as described, a More

by Lkearns1
Recommend Dealer
Yes
Employees Worked With
Louis W, Oscar Orellana
Jun 12, 2020 -

Longo Toyota responded

Good Morning Lkearns1, I can't tell you how big of a smile I have on my face right now, this morning, after reading the amazing review - THANK YOU!!!!! We know you passed, more than a handful of dealerships on the way to Longo from San Diego and we're all so honored to have earned your trust. I hope that your beautiful Granddaughter is enjoying her Grandmas Toyota 4Runner SR5. Have a wonderful and safe weekend and THANK YOU again, for being the most important part of our business. Kary Loefler Guest Relations Director Longo Toyota

June 12, 2020

I would buy here again. Excellent experience at this dealership. Ashley came out on the lot and introduced herself and asked our preferences. She immediately guided us towa More

by LTM Pasadena
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Mashayekhi
Jun 12, 2020 -

Longo Toyota responded

Thanks for the shout out on DealerRater and appreicate your efforts in recognizing a few of our team members, Ashley/Abe. Enjoy your beautiful vehicle and please know that Longo Toyota is always here to help in your car care needs. Sincerely, Team Longo

June 12, 2020

Isaac made our buying experience so fast and pleasant. Super charismatic personality. He will go over the top to find the best deal on the car of your dreams. Gracias Isaac, from myself and my mom! More

by Andrea
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your visit to Longo Toyota / Isaac on DealerRater. We know you have many choices when selecting a brand/dealer and we're all very honored to have been selected to handle your car care needs. Team Longo

June 11, 2020

I have bought several vehicles here, and I will continue coming here. I won't find better deals at other dealerships. Fred provided great customer service. I have been more than happy with the cars purchase More

by Manuel
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for your loyalty to Longo - I'm so delighted to read of the caring attention provided by Fred and the team. Make it a great day and please be safe Team Longo

June 10, 2020

This is our 5th vehicle purchased at Longo and it continues to operate at a 1st class operation. Salesperson Fred Williams made the entire experience comfortable and efficient. He provides exceptio More

by Gary Y.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Longo Toyota responded

Thank you Gary for starting our day at Longo with such a wonderful DealerRater review - THANK YOU and welcome back! I cannot wait to share this with Fred, I know it's going to make his day, it certainly has made mine. 5th vehicle AMAZING!!!!! Thank you again, for being the MOST IMPORTANT part of our business. Kary Loefler Guest Relations Director Longo Toyota

June 09, 2020

Great customer services from start to finish. Had an amazing experience buying my certified pre-owned vehicle. Answered all my questions. Would definitely recommend this dealer. Thank you Fred Williams. More

by Carlos Ojeda
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Longo Toyota responded

Thank you Mr. Ojeda for the shout out on Dealer Rater and appreicate your efforts in recognizing one of our team members, Fred Williams. Have a wonderful and safe evening. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota

June 09, 2020

Muy educado, respetuoso y nos ayudo mucho a hacer un buen trato en la compra de nuestra camioneta, nos gusto mucho y quedamos muy contentos. Excelente servicio y atención al cliente. More

by Nancyjardines
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Longo Toyota responded

Gracias por sus amables palabras acerca de su visita a Longo Toyota - Que tengan un maravilloso resto de la semana y apúrense de regreso - Equipo Longo

June 08, 2020

I love Longo Toyota! I’ve purchased 3 cars here. I’ll never go anywhere else. Cassey Castaneda has sold me 2 cars. He is awesome! He made the process easy and fun. More

by mhawks27
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Longo Toyota responded

WELCOME BACK..... O-my goodness 3 vehicles - THANK YOU * THANK YOU * THANK YOU - we know you can anywhere to buy/lease your Toyota and we're so honored at Longo, that you've entrusted us with your car care needs. Make it a great day & THANK YOU again, for being the most important part of our business! Team Longo

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