Longo Toyota

Satisfied Great customer service my salesperson was Ruben Cardenas. Very professional explained everything to the T. Went out of his way to show us extra device Great customer service my salesperson was Ruben Cardenas. Very professional explained everything to the T. Went out of his way to show us extra devices on the car. He answered all my questions that I had very satisfied with my purchase. More

No Response/Horrible service My overall stars rating is 0. I have sent several emails to Oscar requesting quotes with no response. I'll be taking my business to another dealer. My overall stars rating is 0. I have sent several emails to Oscar requesting quotes with no response. I'll be taking my business to another dealer. More

Excellent Customer Service From the moment I stepped onto the car lot I felt welcomed by all the staff there. Each one assisted me in a professional manner and in a non-pressuri From the moment I stepped onto the car lot I felt welcomed by all the staff there. Each one assisted me in a professional manner and in a non-pressuring way to purchase a vehicle. More

called him at 930am Dani never got back with me at 130pm No internet price For a RAV4 my name is Steve Wright so long farewell!! NO STARS!! Called him at 930am this Dani never got back with me at 130pm No internet price For a RAV4 my name is Steve Wright so long farewell!! NO STARS!! Called him at 930am this morning More

Excited David reyes helped me out alot and i am happy with my truck. I am satisfied with my truck and expetience in buying off of longo toyota dealership David reyes helped me out alot and i am happy with my truck. I am satisfied with my truck and expetience in buying off of longo toyota dealership More

Again, Longo comes through! Once again, Longo, in particular, Tony Taylor from the Internet Sales department, came through by giving us the best dealer price, in the SoCal area, Once again, Longo, in particular, Tony Taylor from the Internet Sales department, came through by giving us the best dealer price, in the SoCal area, for another Toyota! First, it was our first car upon coming back Stateside (after spending decades in the Far East), a 2013 Toyota Camry XLE Hybrid; and now, it's a 2018 4Runner TRD Off Road Premium. Not only that - a trade-in value BETTER than CarMax! Who could argue with that? Not only did we get a good price - it was totally hassle free. No pressure! No xxxxxxxx sales! No non-sense! No "please come in and take a test drive," "are you leasing or trading," etc. Tony knows what I want, and was straight to the point in his responses to my inquiries. I wanted a quote - there was no back and forth! There was none of the typical canned replies I get from other salespeople from other dealers (for Toyota and other brands, as well). One I am really fond off from other dealers is giving the salesperson a print-out of a particular trim with the particular options I wanted, say, an AWD model, but they come back to you with a quote for a FWD!?! How could you trust a salesperson to understand your needs if they cannot get that simple thing through their heads? Thank again Longo Toyota, and thanks again Tony!!! More

Friendly and efficient service Isaac welcomed us with very friendly manner and answered all the questions we had patiently and clearly. He was very efficient with all the paperworks Isaac welcomed us with very friendly manner and answered all the questions we had patiently and clearly. He was very efficient with all the paperworks and we were very happily out of the door quicker than we expected. It was a very pleasant experience. We will definitely ask for him next time we are buying a car! More

Best customer service and most enjoyable experience In all my years of buying and leasing new vehicles and hating the dealership process since I got my license to drive, Longo Toyota is by far the best In all my years of buying and leasing new vehicles and hating the dealership process since I got my license to drive, Longo Toyota is by far the best and most enjoyable and up to date - straight forward dealer in its category. I did my research online first of inventory and pricing along with promotions, then I called Randal Schlosser at the internet sales dept, who promptly returned my call and set up an appt but informed me that in the event his client prior runs long, I would be in good hands with one of his team partners. When I got there he greeted me in person and then introduced me to Arina Romanovskaya. Arina was very knowledgeable and helpful and I loved the private self credit application terminals, so you are not telling your confidential personal infos to everyone at the dealership to access like the other dealerships that apparently still operate in in 1970s lol! Once we closed, Arina even took time to demonstrate the self parking and multi safety and entertainment features that my new car has to offer. I definitely recommend Longo Toyota and Lexus, their team reps set up the pro standard for others to follow! More

Great service I had a great experience at The Longo Toyota. Winsor Carrasco and Gracie Camba are the best sales representatives I have ever met. They were friendly I had a great experience at The Longo Toyota. Winsor Carrasco and Gracie Camba are the best sales representatives I have ever met. They were friendly and most important to me they were honest about everything. They did all they can to give a great deal. I'm super happy with my purchase. Is hard to find a sales rep that looks for the customers interest at heart. More

Amazing Customer Service The customer service is amazing to begin with. Oir salesman knew an idea of what we wanted and he made sure we got what we wanted. The customer service is amazing to begin with. Oir salesman knew an idea of what we wanted and he made sure we got what we wanted. More