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Longo Toyota

El Monte, CA

4.8
4,511 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,511 reviews

June 18, 2017

Great deals and fun experience She is very understanding and willing to make your deal better for you. Also, she is very kind and gives well customer service. Great service. More

by Julio456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Longo Toyota responded

Good Morning Julio 456 THANK YOU * THANK YOU * THANK YOU so much for this awesome DealerRater review. Hi my name is Kary Loefler and I manage our online reputation. I cannot wait to share this with Lizette, I know it will make her day, it certainly has made mine. Sincerely, Kary

June 17, 2017

** Great dealership for Certified Toyota ** Longo has so many certified cars to choose from, with benefits that come with them, maintenance for 1 yr.Awesome service from test drive to paper work More

by rene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Olivares
Jun 19, 2017 -

Longo Toyota responded

Happy Monday Rene - it's Longo Toyota. WOW want an awesome way to begin my day by reading this wonderful review, about your experience and about one of our team members, Sergio. I cannot wait to share this review with him, I know it will make his day, it certainly has made mine. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 17, 2017

Good service Issac was courteous and fair. He helped us get through the buying? process quickly and without a lot of stress. He seemed willing to address our conce More

by N P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Longo Toyota responded

Good Morning NP.- Happy Monday it's Longo Toyota wanting to thank you so much for posting this amazing review on DealerRater - THANK YOU * THANK YOU. Hey make it a great day and keep spreading the word about Longo / Isaac, we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 16, 2017

Christian was awesome!!! My husband had purchased his car from Longo and had a great experience. We returned when it was my turn for a new vehicle. Christian was our sales per More

by Rgutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2017 -

Longo Toyota responded

Happy Friday Rgutierrez.... It's Longo Toyota - We all just wanted to say THANK YOU so much for posting this awesome review on DealerRater and more importantly entrusting us with your car care needs. Make it a great day and keep spreading the word about Longo / Christian, we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 16, 2017

Best dealership ever bought my first car at Longo Toyota and the salesman was extremely helpful and helped me out a lot to get the car sold with little to start and took m More

by sschris2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Longo Toyota responded

CONGRATULATIONS on your 1st purchase at Longo Toyota AND Happy Monday. From all of us at Longo we wanted to thank you so much for posting this amazing review on DealerRater - THANK YOU * THANK YOU * THANK YOU Hey make it a great day and keep spreading the word about Longo / Christian, we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 16, 2017

Great Toyota Dealer Longo is a really big dealer. You get a great variety of cars to choose from and great service throughout the entire process. Sergio is a great gu More

by Yanhao Feng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Gamboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2017 -

Longo Toyota responded

Happy Monday Yanhao Feng - it's Longo Toyota - Wow what a great way to begin our day with awesome review. Thank you so much for sharing with others about your experience. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 14, 2017

David was very helpful throughout the entire process I'm giving the rating that I am because although I have looked at other dealerships I rest assured knowing the vehicle that is preowned I can drive More

by Tintguy82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jun 14, 2017 -

Longo Toyota responded

Good Morning and Happy Wednesday - it's Longo wanting to THANK YOU so much for this awesome DealerRater posting. We know you have many choices when selecting a dealer and we're all very honored you've chosen Longo for your car care needs. Welcome to the Longo Family! Kary Loefler Guest Relations Director 626.580.6057

June 08, 2017

Excellent Service given by ISAAC BANOS ISAAC BANOS gave great service. He was very polite, courteous, patient, and not pushy. He was very personable, knowledgeable of the products, and he More

by toyotagee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2017 -

Longo Toyota responded

Whoot Woo and CONGRATULATIONS on your newly purchased vehicle from Longo Toyota. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo / Isaac for your car care needs. Sincerely, Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

June 07, 2017

Very quick response to new vehicle inquiry! Dani was wonderful to work with! He responded quickly via email and was cordial on the phone. His lease quotes were the lowest we had found. Overall e More

by Mjannone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dani Aguilar
Jun 08, 2017 -

Longo Toyota responded

Good Morning and THANK YOU so much for this awesome DealerRater review. Hi my name is Kary Loefler and I manage our online reputation. I can't wait to share this with Dani, I know it will make his day, it certainly has made mine. Welcome to the Longo Family! Kary

June 05, 2017

Outstanding Service and Great Deals! If you are looking for a car, new or used, Longo Toyota is the place to go and Ruben is the man to ask for. Ruben was extremely patient and kind duri More

by Salena Tiet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Longo Toyota responded

WOW - What a great way to end my day - THANK YOU so much for posting this awesome DealerRater review on one of our team members, Ruben. I couldn't agree with you more on what an asset Ruben is for our current/future success. Make it a great day Sincerely, Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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