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Longo Toyota

El Monte, CA

4.8
4,485 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,485 reviews

April 07, 2017

Best Interaction I just want to share my experience with working with Alan and Longo. Consider the long time best customer service considerations - Customer is always More

by Hugo Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Hon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2017 -

Longo Toyota responded

Happy Friday and CONGRATULATIONS on your brand new Toyota - we're so delighted to read of the caring attention provided by one of our team members Alan Hon. I will make sure he receives a copy of this review, I know it will make his day, it certainly has made mine. Welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

April 05, 2017

Best experience ever thanks for the big help and understanding. I will sure go back and recommend them great on explaining step by step thanks again More

by Raymundo oliva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 05, 2017 -

Longo Toyota responded

Good Morning it's Longo - THANK YOU so much for this awesome shout out - we love starting our days off like this. Make it a great day, and keep spreading the word about Longo / David we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

April 05, 2017

best in socal longo has the best sales people an great service and the biggest inventory of toyota's. called many dealerships but longo couldn't be beaten More

by epak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Noller
Apr 06, 2017 -

Longo Toyota responded

Good Morning and THANK YOU so much for the DealerRater Shout Out! Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota. I can't wait to share this with Trent, I know it will make his day, it certainly has made mine. Welcome to the Longo Family Kary

April 04, 2017

Pre-owned staff was great. David Reyes is the man. Thank you to David Reyes, pre-owned sales consultant at Longo, for our plug-in Prius! He made the experience very painless. I spoke with him the day More

by Tim Nordholm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 05, 2017 -

Longo Toyota responded

Thank you so much for the DealerRater shout out! Good Morning, it's Longo - We all wanted to congratulate you on your recent purchase. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Sincerely, Kary

April 03, 2017

Great service from Issac. Got us a good deal! Came to Kongo Toyota to shop for a used car for my mother in law. Issac helped us and explained our options in good details. We choose a Toyota Coroll More

by Bigxiaoxiao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Longo Toyota responded

Thank you so much for bringing your Mother-n-Law into Longo Toyota - I'm delighted to read of the caring attention that Isaac brought to you and your family. Enjoy the Corolla and hurry back, we can never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

April 03, 2017

Great negotiable car deal Great service! He was nice enough to negotiate an agreeable price. He did his best to work with us and we were very pleased overall. More

by @chels31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2017 -

Longo Toyota responded

Good Morning @chels31 - It's Longo - I'm hopeful with your next visit to Isaac that we will be earning 5 stars all the way down the board. Make it a great day and thanks for the review. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

April 02, 2017

Seamless Purchase. Drove 75 miles to longo Toyota because of it being a high volume store and a reputation for getting the best deal. It should be noted that I visited More

by Philip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 03, 2017 -

Longo Toyota responded

Happy Monday Philip it's Longo Toyota. We wanted to thank you so much for taking time out of your day to post this wonderful review. Please know if there are any questions pertaining to your deal, please make sure to contact David Reyes, he's there to explain anything you need. Make it a great day and thanks again for driving all the way to Longo Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

April 02, 2017

No pain Buying a car is a necessity. Usually , it's for the wife. Today was my turn. Called David Reyes last weekend and chatted about a certified car. He More

by dugra1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Apr 03, 2017 -

Longo Toyota responded

Good Morning Dugra1 - it's Longo Toyota wanting to THANK YOU so much for this great review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Tell your family we said hello Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

April 02, 2017

Buying my first car I bought my first car last month. Brandon & William were very extremely helpful and they guided me every step of the way. I will definitely reffer my More

by VROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Phan
Apr 03, 2017 -

Longo Toyota responded

WOW - LOVE * LOVE * LOVE this review - Thank you so much and congratulations on your brand new FIRST vehicle and it was at Longo Toyota - Nice Job! Kary Loefler Guest Relations Director Longo Toyota kary.loefler@longotoyota.com

March 30, 2017

David Reyes is the man to see when buying a car. He is very informative and if he doesn't know the answer. He will go the extra mile to find out. More

by Looking4you 78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Villaplano, Jorge Valdez, David Reyes
Mar 30, 2017 -

Longo Toyota responded

Thanks for the shout out on Dealer Rater - It's Longo Toyota wanting to say Good Morning and Congratulations. Make it a great day Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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