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Longo Toyota

El Monte, CA

4.8
5,069 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,069 reviews

July 13, 2024

Very well run dealership and great employees. Daniel Lopez was very helpful in assisting me to get my 2014 Camry serviced! Will definitely be returning to Longo for future services. More

by manlopez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Longo Toyota responded

At Longo Toyota, we know how important it is to get you back on the road with peace-of-mind. Thank you for entrusting us to handle your auto care needs

July 13, 2024

I took my 2024 Tundra in for its first 5,000 mile Toyota Care Service as well as a system default alert that kept popping up on the screen. They supposedly inspected the entire truck, a tire rotation, toppe More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Leyva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure of the service advisor. It wasn’t the same person who I dropped my vehicle off with because he was off when I picked up my vehicle on Friday morning. Your records should show who cleared out my service receipt.
Jul 16, 2024 -

Longo Toyota responded

We're sorry to read of your dissatisfaction in your most recent service visit @ our dealership. Our Service Manager, Rob McGuire would like to speak with you directly and at your convenience. He can be reached @ D: 626.652.3610 or E: rob.mcguire@longotoyota.com. We look forward to hearing back from you

July 12, 2024

Ruben is the upmost professional. He was patient, amicable, and determined to make sure we were happy with the sale. I would highly recommend him to friends and family! Ruben made sur More

by dceluvsgmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota and happy knowing we've earned your business today and in the future. Enjoy what you drive and welcome to the Longo family

July 12, 2024

Aruba sales person is great and also Laura from finance department is wonderful thank you Lingo Toyota More

by rbagherdai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura from finance and Ariana from sales
Jul 12, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - CONGRATULATIONS and thank you for coming to our dealership

July 12, 2024

Me and my wife have a Toyota dealer near us but we choose to have our vehicle serviced at Longo Toyota because the quality of the work and the time it takes to have it done is exceptional. With our recent vi More

by chrsgrca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ng
Jul 12, 2024 -

Longo Toyota responded

What a great way to start our Friday @ Longo Toyota. Thank you for taking time out of your day to share with others about your service visit and interaction with our team member Sam. Make it a great day and hurry back

July 11, 2024

Longo has always been the place to service and purchase my vehicle. service is always timely and value to the trust in taking care of my car. Longo always does the right thing ! More

by Jasmine.Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs and we're humbled to have been your dealer of choice.

July 11, 2024

When I came in for my scheduled appointment, Zach was very helpful and communicative from start to finish. He was transparent and clear with the process and expectations. He made my experience a positive More

by TG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Service Center and happy Zech and the team took amazing care of you. Have a great upcoming weekend.

July 11, 2024

Jimmy was absolutely the best person I could have asked for to work with. Honest, transparent, personable. He was very thorough in explaining everything, made very helpful suggestions, and took extra time More

by Ani Pawar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Longo Toyota responded

We're humbled to serve you and so happy you were able to find the perfect vehicle @ Longo Toyota. Enjoy what you drive and have an amazing weekend

July 11, 2024

Professional staff providing outstanding customer service. Mandi, Alex & Technician Chris provided clear information and recommendations to keep my Avalon in top running condition. Longor atmospher More

by williamagopian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Service Technician
Jul 11, 2024 -

Longo Toyota responded

We're happy to get you back on the road with peace-of-mind for any summer travels. Thank you for entrusting the team @ Longo

July 10, 2024

Arina gave us such a good experience with our purchase that we plan to come back to her when we are ready to update our second vehicle. We can’t thank her enough. Highly recommended. More

by iheartroshi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Jul 10, 2024 -

Longo Toyota responded

Thank you for being the most important part of our business and congratulations from all of us @ Longo Toyota

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