
Longo Toyota
El Monte, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,069 reviews
Very well run dealership and great employees. Daniel Lopez was very helpful in assisting me to get my 2014 Camry serviced! Will definitely be returning to Longo for future services. Daniel Lopez was very helpful in assisting me to get my 2014 Camry serviced! Will definitely be returning to Longo for future services. More
I took my 2024 Tundra in for its first 5,000 mile Toyota Care Service as well as a system default alert that kept popping up on the screen. They supposedly inspected the entire truck, a tire rotation, toppe Care Service as well as a system default alert that kept popping up on the screen. They supposedly inspected the entire truck, a tire rotation, topped off all fluids I was told that they had to do a hard reset of the system and they would need my phone to setup my truck to my Toyota App. When I picked up my vehicle the next day I was walked to the back lot by the service advisor. We came to a truck that was similar to mine and he asked if that was my truck. Being at THE largest dealership in the country and my vehicle on a lot with hundreds of trucks that all look the same I said, I don’t know, I didn’t park it nor would I know where it is. We eventually found my vehicle. The service advisor didn’t know what the heck he was doing nor could he answer my questions about how to set it up. I took it upon myself to follow the promps, scan my VIN number to add my vehicle, add the code that was sent to my phone and completed the entire process while he sat there! I must also add that I noticed my truck was dusty/dirty probably from all the construction going on at the dealership. Being the largest Toyota dealership in the country I would expect a complimentary carwash the way I receive them from other smaller dealerships I’ve taken my vehicles to. As I left the dealership I scrolled through my system setup screens and noticed that IF they rotated my tires the sure did NOT inflate the tires to the proper and all the same tire pressure. 3 of my four tires were at different tire pressures. One at 35, one at 37 and two at 41. Now IF they inspected my vehicle and rotated my tires this should have been the easiest and fastest preventative maintenance that should have been performed but it clearly wasn’t! If they are cutting corners on simple things such as tire pressure it makes me wonder what else they are cutting corners or taking shortcuts on!…. More
Ruben is the upmost professional. He was patient, amicable, and determined to make sure we were happy with the sale. I would highly recommend him to friends and family! Ruben made sur He was patient, amicable, and determined to make sure we were happy with the sale. I would highly recommend him to friends and family! Ruben made sure we left the dealership content. Thank you! More
Me and my wife have a Toyota dealer near us but we choose to have our vehicle serviced at Longo Toyota because the quality of the work and the time it takes to have it done is exceptional. With our recent vi to have our vehicle serviced at Longo Toyota because the quality of the work and the time it takes to have it done is exceptional. With our recent visit i wanna take the time to also thank our service advisor Sam Ng for helping us and keeping us informed about the service. More
Longo has always been the place to service and purchase my vehicle. service is always timely and value to the trust in taking care of my car. Longo always does the right thing ! my vehicle. service is always timely and value to the trust in taking care of my car. Longo always does the right thing ! More
When I came in for my scheduled appointment, Zach was very helpful and communicative from start to finish. He was transparent and clear with the process and expectations. He made my experience a positive very helpful and communicative from start to finish. He was transparent and clear with the process and expectations. He made my experience a positive one. Thanks Zach! More
Jimmy was absolutely the best person I could have asked for to work with. Honest, transparent, personable. He was very thorough in explaining everything, made very helpful suggestions, and took extra time for to work with. Honest, transparent, personable. He was very thorough in explaining everything, made very helpful suggestions, and took extra time to even help me understand all my new car features. Highly recommend! More
Professional staff providing outstanding customer service. Mandi, Alex & Technician Chris provided clear information and recommendations to keep my Avalon in top running condition. Longor atmospher service. Mandi, Alex & Technician Chris provided clear information and recommendations to keep my Avalon in top running condition. Longor atmosphere and support is very unique, and appreciated. More
Arina gave us such a good experience with our purchase that we plan to come back to her when we are ready to update our second vehicle. We can’t thank her enough. Highly recommended. that we plan to come back to her when we are ready to update our second vehicle. We can’t thank her enough. Highly recommended. More