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Longo Toyota

El Monte, CA

4.8
5,081 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,081 reviews

May 25, 2024

The best! !! Always friendly service. Efficient processes thru all department especially Service Department! From check in thru checking out! More

by Gemtblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Longo Toyota responded

We're humbled to serve you @ Longo Toyota and please have a safe holiday

May 27, 2024 -

Gemtblessed responded

Have been so well taken care of here! Thank you!!!

May 27, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota

May 29, 2024 -

Gemtblessed responded

You can be assured I will NOT go anywhere else!!!

May 25, 2024

Communication and promised repair time is excellent. My service Advisor Jesus was execellent and helpful More

by transam1385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Longo Toyota responded

Happy Memorial Day and thank you for coming to Longo Toyota service department.

May 23, 2024

Courtesy and professional for a big complex . Organized and clean .Helpful with my issues . Thank you More

by Mercadocruz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
May 23, 2024 -

Longo Toyota responded

Thank you for your posting and we're honored to serve you @ Longo - Have a great rest of your week

May 22, 2024

Friendly , helpful sale staff. Got the deal done quickly and drove my new car home in less than two hours! More

by deehoang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Lei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Longo Toyota responded

Enjoy your new Toyota and thank you for coming to Longo Toyota

May 21, 2024

I took my truck for service and complete detail. Ayala, service technician, gave me all the details about the service. When I saw my truck, I was very satisfied with the detail of the truck. Good jo More

by vallesy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and delighted knowing Alex Ayala and the team took wonderful care of you and your investment (car) Make it a great day and have a safe upcoming holiday

May 19, 2024

Great customer service but need more discount offers on service and parts it is ok More

by ngu_jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

May 19, 2024

Fred is awesome! Very professional and easygoing. He makes the whole process a pleasant experience that is typically stressful. Would definitely come back working wit More

by John
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

We're so happy knowing of the caring attention provided by Fred Williams @ Longo Toyota. Call us if you need us, we're always here to listen

May 18, 2024

efficient, well organized. clean facilities. cordial and helpful staff. timely notification on progress of workbeing done. no problem is scheduling appointment times. More

by rkanzaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota responded

Thank you for sharing your visit to Longo Toyota Svc Dept online and delighted knowing JJ (Jesus) took amazing care of you. Have a great week

May 17, 2024

Profesional and friendly technicians. Completed the service in a timely manor. Very satisfied with the service provided. More

by Lamiradaenrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealterRater. Have a great weekend - Team Longo

May 16, 2024

The delivery was perfect,on time and the representative explained features really well Thx Longo More

by dthedlund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Longo Toyota responded

From all of us at Longo Toyota, we're honored to serve you. Enjoy what you drive - Team Longo

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