Back

Longo Toyota

El Monte, CA

4.8
5,086 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,086 reviews

March 24, 2024

I Love Longo Toyota. I wouldn’t take my car any where else. They have excellent customer service. More

by kellycerda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs.

March 23, 2024

I just want to give a big thanks to Daniel lopez he was very helpful and help me get the services need on my car I would definitely visit again. More

by allmsp20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Longo Toyota responded

We're humbled @ Longo Toyota to have earned your trust & business. Hurry back

March 21, 2024

Augustin was professional and friendly. He answered questions that I had in a timely manner, and kept me informed on the process. More

by vexsens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Augustin Jauregui
Mar 22, 2024 -

Longo Toyota responded

Thank you for sharing your recent service visit to Longo Toyota online and delighted knowing Agustin and the team took amazing care of you and your investment (car)

March 20, 2024

Fred is a great guy and very funny. I had a great experience purchasing my Mirai through Fred. Thanks Fred More

by guccigary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Longo Toyota responded

Congratulations and thank you for coming to Longo Toyota for your auto care needs.

March 20, 2024

They are really good! I thought there was no such service in any Toyota dealership but Longo Toyota is the best. I serviced my Toyota Sienna at 40000 miles and they did a More

by Das
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Longo Toyota responded

What a great way to begin our day with such an amazing posting on DealerRater. Thank you Das for taking the time to share with others about your service visit @ Longo Toyota w/Noli Evangelista. Hurry back

March 19, 2024

We love Longo Toyota. We come back time after time to purchase our vehicles here we just bought our 5th car with Longo. They make buying a car an awesome experience. Every More

by mmwebb64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Longo Toyota responded

THANK YOU so much for your loyalty to our company (Longo Toyota) and team (Paul Leung). WOW, amazing

March 19, 2024

Was very upfront. Cassey was very helpful and informative. I will not hesitate to do business with him &/or Longo Toyota. More

by susancdizon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - congratulations and please enjoy what you drive

March 19, 2024

Props to Brian Bernal! He helped me in my service and always kept me updated on the status. Never did I wonder where exactly my was in service. More

by Gbscdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Mar 19, 2024 -

Longo Toyota responded

What a great way to start off our day @ Longo Toyota. Thank you for sharing your service experience online and please hurry back

March 18, 2024

Toyota Longo nice and so clean and very comfortable and good service’s but waiting time is too long. Thank you! More

by Don Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Longo Toyota responded

Our Service Management team is always taking the necessary measures, to ensure delays such as yours are carefully examined so we can improve our business practices and our overall guest’s experiences. Thank you for sharing your viewpoint on DealerRater and helping us be a better ran company today, than we were yesterday.

March 18, 2024

This time only my rep Mani Davis did not accept my coupon from Toyota Wondries. Is it the same and to stay competitive? I have used before and no question from other rep. More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Longo Toyota responded

Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you at your earliest convenience. Please feel free to contact our Service Manager, Danny Guerrero @ 626.602.0547 or E: danny.guerrero@longotoyota.com. We look forward to hearing back from you

...
70
...