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Longo Toyota

El Monte, CA

4.8
5,087 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,087 reviews

February 01, 2024

All thru out process went great. No sales pressure, they didn’t try to push for extend warranty. More

by 3furycats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and please enjoy your new ride

January 31, 2024

Had a great experience at Longo Toyota in El Monte. My advisor was super kind and helpful More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Longo Toyota responded

Thank you for all the trust you have in our company (Longo Toyota) and team (James). Have a wonderful day, please stay safe, the rain is the way in Cali....

January 31, 2024

What a great experience start to finish! Came in shortly before closing as was unaware of the post Covid hours. Looking to replace a 20 year old car and had done lots of research online, but More

by AnnetteD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Longo Toyota responded

What a great way to start off our day @ Longo Toyota with such a kind posting. Thank you so much Annette for sharing with others on your visit to Longo and with one of our team members Fred.... Enjoy what you drive and welcome to the Longo family

January 31, 2024

The Best customer service you know why? They make everything easy and stress free for the customer. Thank You More

by gusjcampos75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Duran
Jan 31, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota's service department and happy the team took amazing care of you durng your visit.

January 31, 2024

Efficient , friendly and professional service . I would recommend this dealership to family and my friends More

by Enriquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Longo Toyota responded

Longo Toyota is smiling after reading your posting on DealerRater - Thank you Enriquel

January 30, 2024

I thought returning to Longo Toyota I for the 4th time I would had received a better welcoming. The dealer is all about making the more money from their customers that they can. The advisor does not care wh More

by RUBENJ211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raymond Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Longo Toyota responded

We’re sorry to read of you and your wife’s disappointing experience with our team member Raymond Perez on your recent purchase on the 4Runner. Your viewpoint has been shared with both Raymond and his reporting Mgmt team.

January 29, 2024

Had a very good experience when I took my car in for regular service. I have been dealing with Albert Lopez for a few years now and he's always very courteous and helpful. He keeps me informed of the pr More

by lisgca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - Thank you Lisgca for your kindness and trust in our company and team (Albert). Make it a great day and hurry back

January 28, 2024

Excelente servicio,las personas que te atienden excelentes,tenemos mas 15 años con Longo Toyota 4 carros comprados en este diler. More

by Washington Arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Longo Toyota responded

Nos sentimos muy honrados de haber sido su concesionario elegido y muchas gracias por su constante lealtad hacia Longo Toyota.

January 27, 2024

I appreciate Jimmy’s support from the time I put down my deposit for my car about 8-9 months ago up until I had the keys in my hands. He has been very responsive and supportive throughout the whole process, More

by iahmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Longo Toyota responded

Congratulations on your brand new Toyota from Longo Toyota and couldn't agree with you more about Jimmy, he really does go that extra mile for his guest, because they are so important to him and to Longo. Enjoy your new ride...

January 26, 2024

I love coming to this dealer, it never disappoint. Every one is awesome and friendly More

by Juan.lcaballero2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Longo Toyota responded

We're humbled knowing we've earned your business @ Longo Toyota Svc Dept - Have a great weekend

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