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Longo Toyota

El Monte, CA

4.8
5,083 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,083 reviews

January 07, 2024

I was very pleased with my experience at Longo Toyota. Michael Kim made the process very smooth and was very informative about the vehicle I purchased. Best service and deal! Thank you so much! More

by skrt123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

We're so happy knowing Michael Kim and the sales team took wonderful care of you during your visit to Longo Toyota - Enjoy what you drive

January 07, 2024

Friendly knowledgeable and I will always come back purchase car and doing service when I need Toyota More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Lei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the loyalty you have with Longo Toyota both in servicing and purchasing your vehicles.

January 07, 2024

I would like to come back because Longo Toyota have a nice waiting room and cafeteria More

by trinnylam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

Thank you Trinny for your kind posting - Team Longo

January 07, 2024

Great service and help was provided to find the car I was looking for at Longo Toyota! More

by Briannaescobedo152
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

Thank you for coming to Longo Toyota for your auto care needs

January 07, 2024

This is the third car we purchase from this dealership. We have been satisfied every time. More

by Youknowimsteph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

Welcome back and thank you for remembering Longo Toyota for your auto care needs.

January 06, 2024

My family has a legacy of loyalty with Longo Toyota based on reliable customer service and Toyota's quality of vehicles. Three generations of my family are now purchasing and using Toyota's products and serv More

by Andrew J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Gamboa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

Please extend our sincere gratitude to you and your family for the many years of coming to Longo Toyota and thank you for being the most important part of our business. Team Longo

January 06, 2024

We take our Tacoma & Rav4 here for consistent maintenance. We’ve been satisfied with the service people & the services.For my last visit Laurence Ruiz was very attentive & communicative. Another More

by mrfreddyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
Jan 08, 2024 -

Longo Toyota responded

We know you have many choices when selecting a servicing dealer and we're honored @ Longo Toyota to have been selected to handle your auto care needs.

January 06, 2024

I want brake service, consultant say still have 60% , don’t need to service, ask me to do the fuel injection service and make me using my reward point. So I don’t have any rewards point for the brake ser More

by sam_ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Tsao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

Our Service Manager, Matthew Menendez tried reaching you today (Jan 8, 2024) but there was no answer and no voice mail set up on your phone. He did send a text message in hopes you would respond @ 10:37A today, but we have not heard back. At your convenience Matthew can be reached @ D: 626.652.3614 or E: matthew.menendez@longotoyota.com. We look forward to hearing back from you

January 06, 2024

This was the easiest, best, most transparent car purchase I’ve EVER made. Thank you Longo! More

by Hollywoodonkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Nono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota responded

Congratulations on your recent purchase @ Longo Toyota and Happy New Year

January 05, 2024

Very personal service. Adapted to my changing schedule over New Years holiday. Kept me informed via text about the changes. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know his name
Jan 08, 2024 -

Longo Toyota responded

We're happy to read your service visit @ Longo Toyota went as planned and we will see you in another 6M or 5K miles

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