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Longo Toyota
El Monte, CA
5,139 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,139 reviews
February 02, 2024
amazing customer service! Very attentive and quick service. Always a pleasure going to this location Very attentive and quick service. Always a pleasure going to this location More
by evelyncastillon93
Employees Worked With
February 01, 2024
Superb customer service! Lizette turned a not so pleasant experience of car buying from another dealer to an extraordinary experience at Longo Toyota. Lizette was very thorou Lizette turned a not so pleasant experience of car buying from another dealer to an extraordinary experience at Longo Toyota. Lizette was very thorough with her presentation with transparency and answered all our questions. No sales pressure, we knew what we wanted and Lizette definitely delivered it. Both Lizette and Laura Tan treated us as VIP’s from start to finish. Team Longo Toyota has to be commended for their excellent customer service, More
by Tarzy3
February 01, 2024
All thru out process went great. No sales pressure, they didn’t try to push for extend warranty. No sales pressure, they didn’t try to push for extend warranty. More
by 3furycats
Employees Worked With
January 31, 2024
The Best customer service you know why? They make everything easy and stress free for the customer. Thank You They make everything easy and stress free for the customer. Thank You More
by gusjcampos75
Employees Worked With
Other Employees :
Edward Duran
January 31, 2024
Had a great experience at Longo Toyota in El Monte. My advisor was super kind and helpful My advisor was super kind and helpful More
by B.chungus
Employees Worked With
January 31, 2024
Efficient , friendly and professional service . I would recommend this dealership to family and my friends I would recommend this dealership to family and my friends More
by Enriquel
Employees Worked With
January 31, 2024
What a great experience start to finish! Came in shortly before closing as was unaware of the post Covid hours. Looking to replace a 20 year old car and had done lots of research online, but Came in shortly before closing as was unaware of the post Covid hours. Looking to replace a 20 year old car and had done lots of research online, but still needed guidance. Fred took us on with a great attitude and demeanor, and patiently walked us through the steps to achieve our end result. He was never pushy or forceful, he is an 25 year plus veteran at car sales and cut through the crap and got the job done. Ask for Fred, you will not regret it, and I guarantee what can be an unpleasant experience at other dealerships will leave you smiling after working with him. More
by AnnetteD
Employees Worked With
January 30, 2024
I thought returning to Longo Toyota I for the 4th time I would had received a better welcoming. The dealer is all about making the more money from their customers that they can. The advisor does not care wh would had received a better welcoming. The dealer is all about making the more money from their customers that they can. The advisor does not care what you tell him and runs your credit even if you already finance by a different company. I would not recommend or return to Longo Toyota again. . More
by RUBENJ211
Employees Worked With
January 29, 2024
Had a very good experience when I took my car in for regular service. I have been dealing with Albert Lopez for a few years now and he's always very courteous and helpful. He keeps me informed of the pr regular service. I have been dealing with Albert Lopez for a few years now and he's always very courteous and helpful. He keeps me informed of the progress of the service and also makes recommendations for future needs that my aging Highlander may have. I highly recommend Longo Toyota and Albert. More
by lisgca
Employees Worked With
January 28, 2024
Excelente servicio,las personas que te atienden excelentes,tenemos mas 15 años con Longo Toyota 4 carros comprados en este diler. excelentes,tenemos mas 15 años con Longo Toyota 4 carros comprados en este diler. More
by Washington Arevalo
