Longo Toyota - Service Center

I was very surprised with the wait for my car to be completely serviced. Its usually roughly a three hour wait just for an oil change, not this time oil change plus brake service in about two hours. completely serviced. Its usually roughly a three hour wait just for an oil change, not this time oil change plus brake service in about two hours. More

Good, quality service, on time, communicate well - via text or phone, on time, would recommend text or phone, on time, would recommend More

This dealership offers very reliable service by knowledgeable service advisors. Also they are very friendly. knowledgeable service advisors. Also they are very friendly. More

This dealership is super fast and efficient. They are friendly and very helpful. The staff is very professional. They are friendly and very helpful. The staff is very professional. More

Mandi did excellent customer service. She explained thoroughly what needed to be done. Service was done with right amount of time. She explained thoroughly what needed to be done. Service was done with right amount of time. More

Service counsel bejamin did a great job Over all rating is very good Will recommended is very good Will recommended More

Benjamin Zhou was great help to explain all my services needed on my RAV4 on this past week 3/1/24. needed on my RAV4 on this past week 3/1/24. More

Customer service by Longo is fantastic. They always keep the customers in the loop of how their service is going and what needs to be done. They always keep the customers in the loop of how their service is going and what needs to be done. More

I purchased my car from here. I’m too far away from this location now but I still drive to get my car do its routine maintenance from Longo. I sometimes can watch the mechanic do I’m too far away from this location now but I still drive to get my car do its routine maintenance from Longo. I sometimes can watch the mechanic do its job and doing multipoint inspection. They are all friendly and professional. One thing that doesn't make this review perfect is, when I had my windshield cracked, i thought they would take care of it as I want ( all Toyota parts) but instead, they just brushed me away and gave me a verbal quote of “1800$. I would have just scheduled to have it fixed there but, they did not offer to take in my car neither even recommended just to go somewhere else. Long story short, no problem with these guys, they are good taking care of the car and the owner of the cars, but I would be more appreciative if they treat their all their customers fairly. I feel like if you have the newest car, they are excellent, if you get there and you have your toyota from the 90’s and dressed in your simple clothes, it will be easy for them to just point you around and at the end no one will help you solve your problem. More

Very professional, fast and helpful, the lady that took my car in explain very good. my car in explain very good. More