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Lost Pines Toyota

Bastrop, TX

4.7
509 Reviews
If there's one thing we want everyone to know it's that at Lost Pines Toyota we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used Toyota vehicle of your dreams to the day you want to trade it in. In addition to our lineup of high-quality vehicles that offers many choices for drivers with different wants and needs, there's also our car service and repair center. We train and retrain to help ensure the vehicle you buy or lease from us continues to satisfy you for hundreds-of-thousands of miles to come. Serving Central Texas And Austin Drivers!
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806 Texas 71 W

Bastrop, TX

78602

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Showing 509 reviews

November 23, 2020

From Sales to Service, this place is exceptional! I was in and out of the dealership in less than an hour when I purchased my car. I met the service advisor and service manager and they were super nice! More

by Bastrop7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Occhiuto, Tyler Laird, Starla Cullens, Andres Altamiramo, Louis Symons, Mark Trussell
Nov 30, 2020 -

Lost Pines Toyota responded

What a fantastic review! Thank you for recognizing our professional sales staff and friendly service team. Your feedback motivates us to continue to provide a truly exceptional experience. Follow us on social media for the latest news and service specials to save on your next visit. Best, Brandon Sine, GSM at Lost Pines Toyota

November 23, 2020

Exceptional Salesman and Financing Staff at Lost Pines Toyota. Quince took great care and kept us informed through the whole process of buying our first Toyota. The facility was inviting, super clean, a More

by pfaunce
Friendliness
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Lost Pines Toyota responded

Thank for taking the time to recognize Quince and our financing staff! It's our goal to help customers make the most informed and best decision when shopping for a new car. We also appreciate you noticing our efforts to create a clean and friendly environment. All of that plays a role in delivering a truly exceptional experience. Thanks again for choosing Lost Pines Toyota! Make sure to also follow us on social media for the latest news and specials. Take care! - Carlos Liriano, Dealer Principal at Lost Pines Toyota

November 23, 2020

Mr. Brown was wonderful to deal with over the phone and in-person. He made the whole process go extremely smooth, and there was absolutely no hassle. More

by btippen94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Lost Pines Toyota responded

We appreciate you taking the time to share your wonderful experience with Quince. He personifies a hassle-free and smooth customer service that Lost Pines Toyota has become known to offer. Thanks again for choosing us and don't forget to follow us on social media for the latest specials. Take care! Brandon Sine, GSM at Lost Pines Toyota

November 23, 2020

Quince was a pleasure to work with and made the process easy. He was an all around gentleman. His customer service was excellent and I would recommend others to seek him out to purchase their next vehicle More

by isenberg.angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Lost Pines Toyota responded

Angela, thank you for taking the time to rate your car-shopping experience with Quince at Lost Pines Toyota. Providing excellent customer service is what we aim to do and he demonstrated that during your visit - that's just how we like it! We look forward to working with you again in the future. Until then, take care! Brandon Sine, General Sales Manager at Lost Pines Toyota

November 22, 2020

The dealership is beautiful, great people friendly environment. Chad was very courteous and professional. Car got done quicker then he told me. Will go back again. More

by Toyotaproud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walker Nelson
Nov 23, 2020 -

Lost Pines Toyota responded

Efficiency is what we practice daily! We're glad that our service department was able to demonstrate that during your visit. If you need further assistance, please don't hesitate to contact us. Be sure to also follow us on social media for the latest news and specials. Thanks! - Walker Nelson, Service Manager at Lost Pines Toyota

November 19, 2020

Service was fast and efficient. I had an oil change and tire rotation. I need new windshield wiper blades and will be using lost pines Toyota for all my vehicle needs. Everyone was so friendly! Thank you l More

by ColoradoNative
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walker Nelson
Nov 20, 2020 -

Lost Pines Toyota responded

Thank you for taking the time to share your service visit and rating us with 5 golden stars! We are thrilled to have exceeded your expectations and are grateful for your loyalty. We look forward to assisting you whenever you need your vehicle serviced or are in the market for an upgrade. Meanwhile, follow us on social media to view the latest news and specials. Sincerely, Walker Nelson, Service Manager at Lost Pines Toyota

November 17, 2020

Quince was absolutely awesome!! I never had such a blessed experience in my life. So happy you were placed in my life. Truly blessed Thanks More

by sherikamorrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quince R. Brown Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Lost Pines Toyota responded

Sherika, thank you for taking the time to share your fantastic experience with Quince! His dedication to ensuring full customer satisfaction is practiced throughout our store. We hope you will continue to choose us for all of your automotive needs. You're also welcome to follow us on social media for the latest news and specials. Take care! - Lost Pines Toyota Team

November 10, 2020

Adam and Jimmy were very easy to work with and made the purchase of my new truck anxiety and hassle-free. Thank you very much More

by mmorse0266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Lost Pines Toyota responded

Congratulations on your new truck and for this amazing 5-star review! We are thrilled to know that Adam and Jimmy were successful in creating a hassle-free car-buying experience. That's the Lost Pines Toyota experience! If there's anything else we can assist you with, please swing by or give us a call. You're also encouraged to follow us on social media for the latest news and specials. Take care! - Lost Pines Toyota Team

November 10, 2020

Quince was an absolute pleasure to work with from start to finish. He was not the least bit pushy or dishonest - great experience with him! More

by k.kopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quince Brown
Nov 11, 2020 -

Lost Pines Toyota responded

Thank you for reviewing your recent experience at Lost Pines Toyota! Quince is known to go above and beyond to ensure full customer satisfaction. Your review confirms he was successful in his efforts and that makes us very proud. Thanks again for your business and we hope to be there at your time of need. All the best! - Lost Pines Toyota Team

November 08, 2020

Adam Layfield with Jimmy Voit Auto was fantastic. He was super helpful, no pressure. We were in and out in about an hour. Overall best experience buying a new car hands down. More

by Kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lost Pines Toyota responded

Kimberly, thank you for taking the time to recognize Adam and Jimmy in your fantastic 5-star review! We are proud to have them on our team to create the quickest and easiest car-buying experience for all customers. They will be thrilled to hear of your review. If you need anything, please don't hesitate to reach out to us. Also, follow us on social media for the latest news and specials. - Lost Pines Toyota Team

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